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This document describes all major stages of a WMS version lifecycle (e.g. end of development, end of life, end of support). Created: July 2022 Permalink: https://confluence.wildix.com/x/aIB-Bw |
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Introduction
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When globally available, WMS version is being further developed, with new features released, bug fixes, as well as performance and security improvements. None of these is applicable at the End of Support stage. The other two stages (End of Development and End of Life) are described in detail below.
End of Development (
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EOD)
WMS version is considered End of Development (end of sales) when the next major version is ready to be globally available. While WMS version is in the End of Development stage and until it is End of Life:
- There still are bug fixes or security improvements.
- No new features are released.
- Wildix team provides support assistance.
- SubscriptionsFor subscription-based PBXs, upgrade to the next major version is arranged:
- Partners are encouraged to do the upgrade by themselves
- Wildix team schedules an update and notifies Partners about the upcoming date (2 months in advance). On the announced date the upgrade is performed automatically, if the Partner doesn’t do the upgrade by themselves.
- For LifeTime PBXs
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- , there is a Promo to convert to aaS, with possibility to roll back to a version that is still supported. No automatic upgrade possible.
End of Life (
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EOL)
After the LifeTime PBXs that were not converted to aaS during End of Development period and before a WMS version reaches the End of Support stage, it is considered become End of Life. On this stage:
- There are no security updates or patches.
- There is no guarantee of Microservices and other services backward compatibility due to third party software updates (e.g. browsers).
- X times support cost support
- The service is provided for as long as the Support fee is being paid and as long as it is technically possible.
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