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This document explains how to configure a system to have a unified CDR-View in a WMS Network. Created: September 2020 Updated: July 2022 Permalink: https://confluence.wildix.com/x/GwKmB |
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Introduction
We know in Wildix it is very easy to create a network of several systems. Once the network is created, it is completely transparent to end users whether they are in a system that is part of a network or not. The systems on the network appear as a single system to end users. When in a WMS Network environment, there is even a filter in CDR-View to filter reports based on which PBX the activity happened on. See the filter in the screenshot below.
Note: Starting from WMS 5.03, there are the following requirements for correct work of the unified CDR-View:
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However, there is some configuration needed in order to have the filter to work. Without such configuration the systems on the WMS Network can only access their own information. The purpose of this document is to explain the needed configurations to have a unified CDR-View in a WMS Network.
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Requirements
The only requirement to have a unified CDR-View is to have all of the systems configured to use the same database. Out of the box, every system uses a local database. So, first of all we need a database server that is accessible to all of the systems on the WMS network. For the sake of simplicity in this document we use one of the systems as a database server for the rest of systems.
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Note: if you have an external database server you just have to recreate the database structure (use mysqldump), or even take a full dump of one of the servers database and apply it in your database server. |
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Note: Starting from WMS 5.03, there are also the following requirements for correct work of the unified CDR-View:
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Configuration
Here we take advantage of the fact that, once part of a WMS Network, systems are part of a secure intranetwork. In this scenario we have 2 systems:
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