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Info

This document explains how to configure a system to have a unified CDR-View in a WMS Network.

Created: September 2020

Updated: July 2022

Permalink: https://confluence.wildix.com/x/GwKmB

Table of Contents

Introduction

...

However, there is some configuration needed in order to have the filter to work.  Without such configuration the systems on the WMS Network can only access their own information. The purpose of this document is to explain the needed configurations to have a unified CDR-View in a WMS Network.

Note

Note: Starting from WMS 5.03, there are the following requirements for correct work of the unified CDR-View: 

  • In case of VM/ HW Server (main) PBX, an external database should be set up.
  • In case of Cloud Server PBX, Client PBXs should also be Cloud and belong to the same region. Please open a ticket with the Support team to get assistance with the setup.


Requirements

The only requirement to have a unified CDR-View is to have all of the systems configured to use the same database. Out of the box, every system uses a local database. So, first of all we need a database server that is accessible to all of the systems on the WMS network. For the sake of simplicity in this document we use one of the systems as a database server for the rest of systems. 

...