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This guide explains how to enable Wildix Integration with Zoho CRM. Available starting from WMS 4.01. Created: December 2018 Permalink: https://confluence.wildix.com/x/2IPIAQ |
Description
Wildix integration for Zoho CRM facilitates the business processes, reduces the human latency and automates the daily tasks, enabling the employees to place and receive calls directly within their Zoho CRM accounts. Supported features:
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- Incoming call pop-ups with contact information
- Click-to-call from Zoho CRM
- Call logging
- Possibility to schedule follow-up activities once the call is ended
Requirements
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The integration works only with Standard, Professional and Enterprise Zoho PhoneBridge account (not available for Free accounts).
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