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What is CLASSOUND?

CLASSOUND is the only solution that allows you to enjoy First Class Audio Quality all over the world, safely in the Cloud. It provides the First Class Sound you deserve, wherever you work.

CLASSOUND is a built-in VoIP trunk, available out of the box in the Wildix system, it is especially useful for international companies with offices in different countries because it gives them an opportunity to connect all of their offices using the same operator, and for companies who have customers and partners all over the world and simply need to place and receive international calls. 

Features

• DIDs in over 66 countries, Freephones DIDs in 107 countries
• The only one with OPUS (super HD codec)
• Three POPs in USA, Europe and Asia to shorten your RDP traffic path
• The only one encrypted with TLS and SRTP (SRTP coming soon)
• The only one that doesn’t need any configuration - everything is already set up in your PBX

Requirements

• Only per-user systems with recurrent subscriptions (no lifetime)
• Min. supported WMS version: 4.01.44081.22

How to order and where to check the pricelist?

To order CLASSOUND service, send a request to your Channel Manager and indicate: the number of users, number of DID’s and your Channel Manager will circle back to you. We need also the PBX serial/s to connect the DIDs to the PBXs.

Check the pricelists

1. Go to WMP
2. Click Price list in the upper right-hand corner of the screen
3. Select the price list type (End User/ Gold/ Silver/ ...) and the format (EXCEL/ PDF) 
4. Click CLASSOUND button 

Here is an example of a pricelist downloaded in PDF (please note that prices have been excluded on purpose from this example): 

Configuration

CLASSOUND is a built-in trunk implemented as a new Dialplan procedure "classound" in WMS -> Dialplan -> Dialplan rules. The new procedure is created automatically after upgrading a the PBX to the supported WMS version. 

Managing calls

Outgoing calls 

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You have several options (in our example we will use the phone number +3904611715111):

• You can add this phone number as "Office number" in WMS → Users, and it will be used as Caller Number when outgoing calls are placed from those users:

  
  

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