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Warning

Current limitations:

  • USB Audio and call control currently supported only on Wildix headsets (WHS)
  • It is not possible to create a new conference room from the App, it is only possible to enter a conference if you were invited
  • Impossible to login to PBX via Google sign-on from the first attempt (it’s necessary to make a second try)

SuperVision Changelog: https://www.wildix.com/new-releases-and-updates/supervision-changelog/

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 Web application Integration (this menu becomes visible only if you have configured it in App Settings -> Advanced -> Integration URL). More details in Web application Integration

8 – Settings 

Note

Note: You can swipe between the Phone app menu tabs by swiping with the finger on the phone screen to the right / to the left.

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3 – Mute / Unmute

4 – Video

5 – Transfer

6 – Conference (in case there are more than one active calls)

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Note

Note: You can also use keypad buttons to mute/ unmute, hold/ resume, hang up and transfer. Refer to Phone overview.

Blind / Attended call transfer

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Note

Note: Max 120 elements can be added for monitoring (features and colleagues). Swipe on the screen to the left/to the right to move between the pages of Feature keys.

You can customize the size of the BLF keys in this menu in Phone App -> Settings > Advanced Settings “X keys per page”. (More info: Advanced Settings)


Configure BLF keys

BLF keys must be configured in Collaboration -> Settings -> Feature keys / or in WMS (more info: Collaboration User Guide)

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Personal and Account settings

  • Account: Login to Wildix Phone application
  • Personal:
    • E-mail
    • Mobile
  • Ringtone: Ringtone playback and selection. A ringtone chosen in this menu is applied to all call classes. In case you want to choose separate ringtones for each call class, you can do it in Call classes settings (consult Call features for each call class, External / Blacklist / Whitelist section)

    Note

    Note: You can also upload audio files to this menu and use them as ringtones. Check Upload the ringtone for details.

    Supported audio formats: mp3 and wav.


  • Ringtone volume: Adjust the volume level

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Third-party headsets integrated with Wildix: Wildix Compatible Headsets – Jabra, Plantronics, Sennheiser, JPL

ubiconfWizyconf-Voice speakerphone

To connect the ubiconfWizyconf-Voice speakerphone to SuperVision:

  • Press and hold (2secs) the Bluetooth button until the light flashes blue
  • Enable Bluetooth on the device, and select ubiconfVoice Wizyconf-Voice from the list of available Bluetooth device.
  • The light turns solid blue when the connection is established 

Note

More information in ubiconfWizyconf-Voice Speakerphone User Guide and ubiconf Wizyconf Datasheet, available on Wizyconf Videoconference Documentation.

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Appendix 6. Set up Google account 
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google

 You can sync your phone with your Google account. It allows you to use Google Calendar and to download applications from Google Play Market.

  • Tap Settings
  • Go down to Accounts section and tap + Add account
  • Tap Google 


  • Tap Existing to use your existing Google account, or tap New to create a new one

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