Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.



Html
<div id="fb-root"></div>
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>

...

1 - Missed calls manager (available starting from WMS 5.02): specify a dedicated user that receives missed calls notifications and subscribe for that user via BLF "Voicemail" to view the notifications. Details described in Missed calls notification chapter

2 - Timeout: the maximum period of time in seconds, during which the system tries to connect the caller to a Call group member; after the timeout is reached, timeout set up in Seconds before recalling all the members again field is applied; after which the system will try to connect the caller to a Call group member again

...

Note

Requirements and supported devices: 

  • Support starts from WMS 5.02.20201015.2
  • At least UC-Basic License is required for a dedicated user that receives missed calls notifications
  • Available on WP480G, WP490G, WorkForce, WelcomeConsole

With the help of the feature, all Call group members including dynamic ones can view missed calls (previously only Call group manager received them). For this purpose, you need to create a dedicated user that receives missed calls notifications and subscribe for that user via BLF "Voicemail" to view the notifications.

...