Page Comparison

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Note: you receive a copy of call recordings and Voicemails via email.

Note: access to the web version and mobile apps of x-bees is available starting from xb-Essential license.

Login

Users of the PBX receive an invitation via email with the link to join x-bees and download mobile apps. The invitation email should be sent by the PBX admin from WMS.

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PBX users who joined x-bees via email invitation sent by the system administrator are automatically connected to the correct Wildix PBX. To make sure you are connected to the correct Wildix PBX, follow the steps below:

1. Click on your user picture from the upper left-hand part of the screen
2. Under Settings, click Connect to Wildix PBX
3. Make sure the correct Wildix PBX domain name is entered into the filed Domain 

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Note: if you are not sure, what your correct Wildix PBX domain is, please check with your system administrator.

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x-bees Mobile app and the Web version share the same codebase and the same set of features. 

Login

1. Download the x-bees app by Wildix from Apple Store or Google Play market. 
2. Log in using Google or Microsoft SSO

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Make sure you are connected to the Wildix PBX:

1. Tap your user picture in the upper left-hand part of the screen
2. Under Settings, tap Connect to Wildix PBX
3. Make sure that the PBX domain name is entered into the field

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Note: if you are not sure, what your Wildix PBX domain is, please check with your system administrator.

Settings

The Settings described below are available for the PBX users (for users connected to a Wildix PBX).

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1. Under Status, enable Inbound services
2. Enable the switch next to Inbound service requests: the switch allows you to dynamically join the inbound services (call groups)
3. Under Inbound Services: enable those services (call groups from your PBX) that you would like to join as a call agent (in this menu you cannot change the status in services, to which you were added statically via WMS)

Check the current version

Under Support, tap About 

Feedback

You are invited to send us feedback, provide suggestions and report problems!

Under Status, tap Send Feedback

Logout

From the Inbox, tap on your user picture in the upper left-hand part of the screen, then tap Log out

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Conversations 

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