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1. User clicks Send us a message 
2. x-bees interface opens and user starts typing a message
3. Authentication popup opens, requesting user to log in using Google/ Microsoft 365 SSO or email.
4. In case user chooses to log in via email, a code is sent to their email and they need to type it
5. Now they can continue the conversation with the PBX user:
6. By clicking on the Back arrow next to the conversation icon from the top left-hand side of the screen, user can view all the previous conversations in which they were involved: Image Modified

Sales documentation

User Stories

In this chapter, we will see how exactly x-bees helps businesses in managing their leads and improving their customer care. 

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