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Note: you receive a copy of call recordings and Voicemails via email.
Note: access Access to the web version and mobile apps of x-bees is available starting from the xb-Essential license.
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On x-bees you can start a one-on-one conversation (chat) with any match found in the Search field. It can be a colleague, a phonebook contact, a Salesforce lead or Salesforce contact:, or any external person present in your conversations.
- Start typing a name or a phone number into the Search field in the upper left-hand part of the screen
- Click on the match to open a conversation
Note: The ability to mute the chat/ Other actions appears only after you have exchanged the first chat
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- From the Inbox top panel, tap +. The New Conversation screen opens
- Add participants and tap Next
- Note: you can add PBX users and , Phonebook contacts, email addresses
- Give your conversation a title and tap Create
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- Inside a conversation tap on the picture next to its title
- Tap More (three dots) and tap Schedule event
- Note: Make sure you select the correct calendar when scheduling an event from the mobile app
One-on-one conversations
On x-bees mobile app you You can start a one-on-one conversation (chat) with any match found in the Search field. It can be a colleague, a phonebook contact, or any external person present in your conversations.
Start a chat with a colleague or a phonebook contact:
- From the Inbox, tap on the Search icon from the upper right-hand part of the screen to open the Search field
- Type a colleague's name or extension a phone number to view matches, tap on the match to start a chat
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From the Inbox: tap and hold a particular conversation, then tap Hide or tap Leave conversation
Calls
You can dial any internal or external number. You can search your Colleagues directory and your shared Phonebooks contacts.
Start a call from Dialpad
- From the Inbox, tap on the Diapad icon from the upper right-hand part of the screen
- Type a colleague's name or extension, or any external numbera phone number to see the matches from the Colleagues directory or Phonebook contacts; otherwise, type an external number into the field
Note: Make sure you use the preferred mode to generate a call:
- VoIP: generates a call via the Wildix PBX
- Callback: you instantly receive a callback to your mobile number from the Wildix PBX and then the outbound call to the destination is generated
- Mobile: generates a call via your mobile phone using your SIM card operator
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Call from Conversation
The Call option is only available in one-on-one conversations with other PBX users: tap the Headset icon from the upper right-hand part of the conversation:
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