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Info

This guide leads you through the installation of W-AIR Base and W-AIR Base Outdoor and setting up a W-AIR DECT Network in which the bases sync over the air.

Updated: February 20212022

Permalink: https://confluence.wildix.com/x/IADfAg


Info

W-AIR Base is End Of Life.

...

  1. Go to the WMS menu DevicesW-AIR Networks → click Add
  2. Enter the name Name for your W-AIR Network
  3. Select the gateways from the list on the left and move them to the list on the right

    Warning

    Limitation: it is impossible to register a W-AIR Headset if the code of W-AIR network is different from "0000" (default code). Workaround: temporarily change the code to default one ("0000") , register and assign the Headset(s), and then change it back to custom one.


  4. Click “Save

    Note

    The first base becomes the Main base of the network (M). The gateways make radio sync over the air with each other automatically to extend the work range if possible.



  5. Go back to the Devices Menu, select your base/bases and press “Configure/ Sync device” button


Warning

For CLOUD PBXs, you need to power off the base station and then power it on again (reboot the base station) to apply the new parameters!

Step 3. Register a W-AIR Handset

...

  1. Verify that there is only one active W-AIR Network
  2. Go to the handset’s main menu
  3. Select Connectivity
  4. Select Deregister, enter 0000 as PIN, then press Yes
  5. Select Register, enter 0000 as Access code, then press OK
  6. The cordless phone is ready for a new login procedure

To assign unregister the handset:

  1. Switch on your phone and wait till the system assigns you an “unknown account” and the coverage indicator turns active
  2. Dial the Login Feature Code Log out (register to “unknown” account) by calling the Feature Code “Login” (“99” by default)
  3. Enter an extension number and PIN (= the first five symbols of the user WEB password)

How to enter the PIN: 

...

  1. Select “Deregister” in the “Connectivity” menu of the handset
  2. Enter the Pin Code “0000”, then press “Yes”.

Step 4. Assign a W-AIR handset to user

You can assign W-AIR handset to a user via the handset itself or via WMS (starting from WMS Beta 5.04.20220124).

Assigning via the handset

  1. Switch on your phone and wait till the system assigns you an “unknown account” and the coverage indicator turns active
  2. Dial the Login Feature Code (“99” by default)
  3. Enter an extension number and PIN (= the first five symbols of the user WEB password)

How to enter the PIN: 

  • The keys are alpha-numeric, they allow you to enter both letters and digits, to enter letters: press only once the key corresponding to the letter you need to enter (there is no difference between lowercase and uppercase letters)
  • Press * (the star key) to enter any special characters present in the user password, including the symbol "#"

Example: PIN is 4Ag7$Zl@, you have to dial 4247*

Note

Admin password is also accepted

To unregister the handset:

  1. Log out (register to “unknown” account) by calling the Feature Code “Login” (“99” by default)
  2. Select “Deregister” in the “Connectivity” menu of the handset
  3. Enter the Pin Code “0000”, then press “Yes”.

...

you have to dial 4247*



Note

Admin password is also accepted

Assigning via the WMS

Note

Note: The support starts from WMS Beta 5.04.20220124.

  1. Go to WMS -> Devices -> W-AIR devices
  2. Choose the handset and click Assign to user
  3. Enter user extension and click Save
Note

Note: To figure out which handset received the assigned extension, you can dial this extension and see which handset rings.

To assign W-AIR handset to a different user:

  1. Choose the handset on the W-AIR devices tab -> click Assign to user
  2. Enter a different extension and click Save

To deassign a W-AIR handset:

  1. Choose the handset -> click Assign to user
  2. Select “unknown” in the Extension field and click Save

Step 5. Set up Repeaters

In multi-cell installation, up to 3 repeaters per base are supported:

...

  • The sync chain must always overlap with other Base stations in order to latch each other in sync.

  • Primary base is the one that performs the sync.

  • A maximum of 24 sync levels (Including the primary base) can be used in a deployment.

  • Secondary base stations or repeaters are connected to the Primary base through the synchronisation chain

  • If one of the base or repeater units in the sync chain is broken or not working, then the units that follow the non-working device are cut off from the sync chain, and sync can be lost. In this case, handover between the two clusters is not possible.

...

  • A maximum of 250 base stations can be deployed in one setup (depending on the network requirement not all base stations should be chained).

  • A maximum of 24 sync levels can be used in any deployment.

  • Depending on the system setup, it is recommended to place the Primary base station in the middle of the building and to assign numbers/addresses, radio ID (RPN), etc. to each base station or repeater for easy identification.

    • Continuous line: Shows the primary sync paths, with the relevant bases chained in the multicell network.

    • Dotted line: Alternative sync paths.

...