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Sync of enterprise phonebooks

1. Go to iPhone Settings -> Accounts & Passwords
2. Select Add Account
3. Select Other
4. Select Add CardDAV Account
5. Enter the Server name (PBX domain name or IP), User name, Password and Description

Now all your PBX contacts appear in your iPhone phonebook

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. Go to iPhone Phone -> Contacts and select the groups that you wish to be displayed in the phonebook of your iPhone

Login

Launch the app:

• Domain: PBX IP or domain name

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• User name: Extension / User name / Email address

• Password: WEB password of a user for access to Collaboration

Or 

You can either use Google/ Office 365 credentials for single sign-on 

Two-factor authentication (2FA)

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It is possible to use 2FA authentification for login. The option can be enabled in Collaboration -> Settings -> Personal.

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4 - Chat

5 - Settings

User status

1. Tap Dialpad
2. Tap status icon / user picture
3. Tap on the current status and select the new one: DND / Away / Offline / Online
4. Enter your status message (optional)

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Call

Live search 

You can now use real-time search in PBX phonebooks to place calls.

Thanks to support of live search from PBX, there is no need to sync your enterprise (PBX) phonebooks anymore. 

Place a call from Dialpad

1. Tap Dialpad
2. Select the mode to place a call:
   • VoIP: place a call via the PBX (recommended in case you have fast and reliable Internet connection)
   • Callback: you receive a callback from the PBX via Mobile network (make sure your mobile number is indicated in Settings -> Personal)

   • Direct Call: place a call via Mobile network

3. Start entering user’s name or number / extension in the Search field to find a user / a contact

4. Tap on a user / a contact you wish to call. The call is placed automatically

Or

1. Enter the number using Dialpad
2. Tap the green Handset button

From Function keys

1. Tap Dialpad / Function keys to switch to Function keys menu
2. Tap on a function key you wish to call
3. Select Call from the drop-down list

From Enterprise Contacts

1. Tap the contact you wish to call
2. Tap the number you wish to call
   
   

From History

1. Go to History
2. Tap on a user
3. A call is placed automatically 

From Voicemail 

1. Go to Voicemail
2. Tap on a voicemail message from a user you'd like to call
3. Select Call from the drop-down list

From Chat

1. Open a chat session with a user
2. Tap Handset button
3. The call is placed automatically

From your device’s contacts

1. Tap a contact in your iOS contacts
2. Tap and hold the Call button
3. Select Collaboration

From Browser (Support of URI for call generation)

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To generate a call from the browser:

1. Tap on a telephone number containing the supported link
2. Select Collaboration from the drop-down list

Answer a call

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(transfer without notification)

1. Tap Transfer button during a call
2. Tap Contact to select a number from the phonebook or Number to manually enter the number
3. Select a contact and tap the number / enter the number and tap the green Handset button

Attended transfer:

(transfer with notification)

1. Tap New call button during a call
2. Make a new call (select a contact from Contacts or dial the number manually)
3. Wait till the other party answers (the previous call is now on hold)
4. Tap Transfer button and select the call on hold to complete the transfer

Video tutorial:

<div class="container"> <div class="video"><iframe width="560" height="315" src="https://www.youtube.com/embed/HfxIDPLKu2U?rel=0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div>

Transfer via Feature keys

Starting from iOS Collaboration version, Transfer option via Feature keys "Colleague", "Park Orbit" and "Speed dial" is available.

You can transfer both incoming and outgoing calls.

:

1. Go to Feature keys tab during a call
2. Select

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1. the feature key to transfer a call

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2. Tap Transfer

Chat

All the colleagues added to your roster appear in Chat menu.

1. Tap Chat
2. Use the search field to find a user
3. Tap a user and enter your message
4. Tap Paperclip icon to send the message
   
   

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You can also start a chat session with a user from History tab.

1. Go to History
2. Select a user you would like to chat with and tap the double Arrowhead icon to view user contact details
3. Tap Send message

Send a File / an Image / a Post-It

Send a file / an image:

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Send a file / an image:

1. Start a chat with a user
2. Tap +
3. Select the source:

   • Photo & Video Library

   • Downloads

Note
Note: The maximum file size to be sent is 100Mb.

Send a Post-It

1. Start a chat with a user
2. Write your message
3. Tap +
4. Select the option Send as Post-It
   
   

Send a voice recording

Starting from iOS Collaboration version 6.4.35192, it is possible to send voice recordings from chat.

1. Start a chat with a user
2. Press and hold Microphone icon to record a message
3. After you finish, release to send
   
   

Participate in Ubiconf videoconference

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Participate in Ubiconf videoconference

1. Open a chat session with a user who sent an invitation 
2. Tap on the invitation
3. Select Join to enter the conference room via Safari browser (open automatically) or Call to access the conference in audio-mode only
   
   

History

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Voicemails 

Tap Voicemail Voicemail tab to access your Voicemails

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Multi-edit of Voicemails:

1. Select one or multiple Voicemails
2. Click Mark as read or Delete icon 
   
   

Settings

• Account: login window
• Personal: contact details

  • E-mail

  • mobile number

• Features by call class (Internal, External, Blacklist, Whitelist)

  • Activate class: available for External / Blacklist / Whitelist (activates the class)

  • Call reject: if enabled, you do not receive incoming calls

  • Busy call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding when busy on the phone

  • Unavailable call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding in case of no answer

  • Force call forward: check the box and enter the number or VOICEMAIL, to enable the forwarding of all the incoming calls

  • Call waiting: enable to be able to receive more than one call at a time

  • Mobility with timeout: if enabled, you receive incoming calls to your mobile number after the specified timeout; mobile number must be configured in Collaboration Mobile app Settings -> Personal

• Advanced:
  

  • Debug: if enabled, you can collect logs in case of crashes/ issues with the application. Detailed information can be found in Collecting logs from iOS apps chapter of Debugging of Mobile Apps Guide

  • Send (appears only after enabling Debug option): allows sending an email report with the collected logs to WIildix support

  • Use PBX LAN Address (enabled by default): the application connects to one of IP candidates: IP/domain and port 443 if a user did not specify a port on login page or IP/domain:port if user specifies a port on login page

  • Chat image quality: select one of the image resolutions (High/ Standard/ Low) to compress or improve quality of pictures/ photos before sending

  • Save chat images to gallery (available from iOS Collaboration version 6.5.35207, enabled by default): allows saving images from chat sessions on the phone by tapping on it

  • Convert heic to jpeg (available from iOS Collaboration version 6.5.35207, enabled by default): allows converting of .heic images into jpeg

• About: Info about App version and developer

Log out

1. Tap Settings
2. Tap the Log out icon:

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