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Info

Wildix Collaboration Mobile application provides access to Wildix Unified Communications from your iPhone, iPod touch and iPad.

iOS Version: 6.45.3519235207

To check the current version, go to iOS changelog:https://www.wildix.com/new-releases-and-updates/collaboration-ios-app-changelog/

WMS Version: 3.88

Updated: August September 2018

Permalink: https://confluence.wildix.com/x/ToDt

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- WMS version 3.84.35087 or higher
- iOS version 9.0 or higher (iOS 12)
- Minimum iPhone 4S

Push notifications

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Sync of enterprise phonebooks

Note

Starting from from BETA iOS Collaboration Version 6.3.35181, sync of enterprise phonebooks is no longer necessary, since live search in PBX phonebooks is supported directly from Dialplad.


  • Go to iPhone Settings -> Accounts & Passwords

  • Select Add Account

  • Select Other

  • Select Add CardDAV Account

  • Enter the Server name (PBX domain name or IP), User name, Password and Description
    Now all your PBX contacts appear in your iPhone phonebook

  • Go to iPhone Phone -> Contacts and select the groups that you wish to be displayed in the phonebook of your iPhone

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Starting from WMS Version 3.85 and iOS app version 6.0.35105, it it possible to use 2FA authentification for login. The option can be enabled in Collaboration -> Settings -> Personal.

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Note

Note: Starting from iOS Collaboration version 6.4.35192, user picture/ status is displayed in live search results.

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Note

Note: Starting from iOS Collaboration version 6.4.35192, support of receiving Call me back messages has been added (currently, it is impossible to send them via iOS application).

To place a call, just tap Call me back.

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Html
<div class="container"> <div class="video"><iframe width="560" height="315" src="https://www.youtube.com/embed/HfxIDPLKu2U?rel=0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div>/HfxIDPLKu2U?rel=0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div>

Transfer via Feature keys

Starting from iOS Collaboration version, Transfer option via Feature keys "Colleague", "Park Orbit" and "Speed dial" is available.

You can transfer both incoming and outgoing calls.

  • Go to Feature keys during a call
  • Select a user you want to transfer a call to
  • Tap Transfer


Chat

All the colleagues added to your roster appear in Chat menu.

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Note

Note: The maximum file size to be sent is 100Mb.

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be sent is 100Mb.


Send a Post-It

  • Start a chat with a user
  • Write your message
  • Tap +
  • Select the option Send as Post-It

Send a voice recording

Starting from iOS Collaboration version 6.4.35192, it is possible to send voice recordings from chat.

  • Start a chat with a user
  • Write your message
  • Tap +
  • Select the option Send as Post-It

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  • Press and hold Microphone icon to record a message
  • After you finish, release to send


Note

Note: To cancel voice recording without sending, slide left.

Participate in Ubiconf videoconference

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Starting from iOS Collaboration version Version 6.45.3519235207, it is possible to send voice recordings from chat.

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participate in Ubiconf videoconference

  • Open a chat session with a user who sent an invitation 
  • Tap on the invitation
  • Select Join to enter the conference room via Safari browser (open automatically) or Call to access the conference in audio-mode only



Warning

Current limitations:

  • Only audio and chat, no video in Safari
  • DND status "in conference" is removed after the conference is finished, but is not removed automatically after closing tab with conference 
  • User authorization is required to enter the conference


History

Note

Note: Call history and missed calls notifications are synced over the PBX among all the devices registered to your account (except for W-AIR handsets).

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  • Account: login window
  • Personal: contact details
    • E-mail

    • mobile number

  • Features by call class (Internal, External, Blacklist, Whitelist)
    • Activate class: available for External / Blacklist / Whitelist (activates the class)

    • Call reject: if enabled, you do not receive incoming calls

    • Busy the class)

    • Call reject: if enabled, you do not receive incoming calls

    • Busy call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding when busy on the phone

    • Unavailable call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding in case of no answer

    • Force call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding when busy on the phone

    • Unavailable call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding in case of no answer

    • Force call forward: check the box and enter the number or VOICEMAIL, to enable the forwarding of all the incoming calls

    • Call waiting: enable to be able to receive more than one call at a time

    • Mobility with timeout: if enabled, you receive incoming calls to your mobile number after the specified timeout; mobile number must be configured in Collaboration Mobile app Settings -> Personal

    Advanced:
    • Debug: if enabled, you can collect logs in case of crashes/ issues with the application. Detailed information can be found in Collecting logs from iOS apps chapter of Debugging of Mobile Apps Guide

    • Send (appears only after enabling Debug option): allows to send an email report with the collected logs to WIildix support

    • Use PBX LAN Address (enabled by default): the application connects to one of IP candidates: IP/domain and port 443 if a user did not specify a port on login page or IP/domain:port if user specifies a port on login page

    • Chat image qualityselect one of the image resolutions (High/ Standard/ Low) to compress or improve quality of pictures/ photos before sendingthe number or VOICEMAIL, to enable the forwarding of all the incoming calls

    • Call waiting: enable to be able to receive more than one call at a time

    • Mobility with timeout: if enabled, you receive incoming calls to your mobile number after the specified timeout; mobile number must be configured in Collaboration Mobile app Settings -> Personal

  • Advanced:
    • Debug: if enabled, you can collect logs in case of crashes/ issues with the application. Detailed information can be found in Collecting logs from iOS apps chapter of Debugging of Mobile Apps Guide

    • Send (appears only after enabling Debug option): allows sending an email report with the collected logs to WIildix support

    • Use PBX LAN Address (enabled by default): the application connects to one of IP candidates: IP/domain and port 443 if a user did not specify a port on login page or IP/domain:port if user specifies a port on login page

    • Chat image qualityselect one of the image resolutions (High/ Standard/ Low) to compress or improve quality of pictures/ photos before sending

    • Save chat images to gallery (available from iOS Collaboration version 6.5.35207, enabled by default): allows saving images from chat sessions on the phone by tapping on it

    • Convert heic to jpeg (available from iOS Collaboration version 6.5.35207, enabled by default): allows converting of .heic images into jpeg

  • About: Info about App version and developer

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