Page Comparison

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Kite user can initiate a call, start video streaming or desktop sharing with the PBX user using the icons situated in the upper part of the screen, click the Paperclip icon to send a file or simply drag the file into the input field (support to send files only in JPEG / PDF format), click Options to:

• End chat (log out)
• Send chat transcript to email
• Make an audio echo test
• Change the language

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Example of the URL: "https://kite.wildix.com/eugeniocloud/448?geolocation=no". 

How you can use Kite link

In this Guide we provide information for website webmaster and explain how to:

Create Kite link with disabled notifications

Starting from WMS Version 3.88, it is possible to disallow notification permission.

To disable sending HTML5 notifications about new chat messages, incoming calls etc, you should add "?notifications=no" to the Kite URL.

Example of the URL: "https://kite.wildix.com/eugeniocloud/448?notifications=no".

How you can use Kite link

In this Guide we provide information for website webmaster and explain how to:

• Add a Kite contact-me button to a website
• Display additional agent information (status, picture, geolocation)
• Add a Kite widget to a website

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• Go to the page of code generation: http://kite.wildix.com/pages/widget/
• Fill out the fields:
  • Serial: PBX name (*.wildixin.com domain name)
  • Extension: extension of PBX user or call group number
  • Site URL: URL of your website
  • Top title: you can enter your value
  • Bottom title: you can enter your value
  • Default language: select the default language of the Kite user authorization window, or keep the option “Auto-detection” enabled
  • Auto connect: allows PBX users to receive notification once Kite user opens the page (even if Kite widget is not open)
  • Auto login: after you enable the option, you can fill out Name and Email of Kite user for pre-authorization
  • Ask geolocation: uncheck the box in order to disable option of asking geolocation
  • Ask notification permission: uncheck the box to disable sending HTML5 notifications
  • Widget behavior: select whether to expand the widget by default, expand the widget after a timeout, or open the widget in a new window
  • Position and Offsets: select and optimize the widget position on your website
• Click Generate
• The code is generated, copy the code and paste it into your website between the tags and / or into a single web page.\
  
  

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