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Info

This guide is intended for the following audience:

  • PBX administrator, since it explains how to configure Wildix Kite on PBX side
  • webmaster, since it provides the information on how to add the service to a company’s website

WMS version: 3.88

Updated: August 2018

Permalink: https://confluence.wildix.com/x/xQY8AQ

Table of Contents

Note

Important: Starting from WMS version 3.86, use only PBX domain name in Kite links (do not use PBX serial); e.g.:

  • kite.wildix.com/[pbx domain]/[extension] – correct
  • kite.wildix.com/[pbx serial]/[extension] – not correct

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Kite user can initiate a call, start video streaming or desktop sharing with the PBX user using the icons situated in the upper part of the screen, click the Paperclip icon to send a file or simply drag the file into the input field (support to send files only in JPEG / PDF format), click Options to:

  • End chat (log out)
  • Send chat transcript to email
  • Make an audio echo test
  • Change the language

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Create Kite link to allow actions only after PBX user sends a message

Starting from WMS version 3.87, it It is possible to allow chat & screen sharing only after PBX user sends a message. 

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Create Kite link to prevent from asking geolocation

Starting from WMS Version 3.88, it It is possible to prevent Kite from asking geolocation.

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Create Kite link with disabled notifications

Starting from WMS Version 3.88, it It is possible to disallow notification permission.

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