Page Comparison

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Kite user can initiate a call, start video streaming or desktop sharing with the PBX user using the icons situated in the upper part of the screen, click the Paperclip icon to send a file or simply drag the file into the input field (support to send files only in JPEG / PDF format), click Options to:

• End chat (log out)
• Send chat transcript to email
• Make an audio echo test
• Change the language

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• Go to WMS -> Users -> Groups
• Select a group

• Add the Ability “cannot” – “Share status via Kite”/ "Share status message via Kite"/ "Share geolocation via Kite" 

  Note
  Note: if you add the Ability "cannot"  –  "Share status via Kite", PBX user receive receives a call automatically. In this way, Kite user doesn't see any information about PBX user (presence, avatar, geolocation) and can only make calls, without entering chat.

  
  

• Click Save

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• Show user avatar:

https://kite.wildix.com/PBX_Name/Extension_Number/api/avatar

• Show user status image:

https://kite.wildix.com/PBX_Name/Extension_Number/api/presence/image

• Show user status and geolocation in JSON format:

https://kite.wildix.com/PBX_Name/Extension_Number/api/presence

Example:

{“type”:”result”,”result”:{“online”:true,”show”:false,”device_show”:false,”status”:false,”location”:{“address”:false,”lat”:false,”lng”:false}}}

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• Information about the user that includes all the data in JSON format:

https://kite.wildix.com/PBX_Name/Extension_Number/api/info

Example:

{“type”:”result”,”result”:{“uid”:”XXXXXXX”,”name”:”User Name”,”avatar”:”http:\/\/XXX.XX.X.XX\/user_avatar\/XXX.png”,”pbx”:”0050568XXXXX”,”presence”:{“online”:true,”show”:false,”device_show”:false,”status”:false,”location”:{“address”:false,”lat”:false,”lng”:false}},”pbxIp”:”XXX.XX.X.XX”, "pbxDomain":"pbx.wildixin.com"}}

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It is possible to enable each customer to access Kite service without having to fill in his / her personal data each time. Use Kite link in the following format:

• https://kite.wildix.com/PBX_Name/Extension?name=Customer_Name&email=Customer_Email

where:

• PBX_Name is the *.wildixin.com domain name of the Wildix PBX
• Extension is the extension number of the PBX user or the call group number who receives the request
• Customer_Name is the customer name
• Customer_Email is the customer email address

Example: https://kite.wildix.com/ucit/324?name=Elena&email=elena.kornilova@wildix.com

Customer authorization information is already filled out automatically:

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To allow Kite user to connect automatically, add the value “&autologin=1” in the end of the link:

Example: https://kite.wildix.com/ucit/324?name=Elena&email=elena.kornilova@wildix.com&autologin=1

Kite link in iframe

To insert Kite link into the website page in an iframe, add "/embedded" in the end of the link:

Example: <iframe src=”https://kite.wildix.com/mypbx/60/embedded” width=”300″ height=”300″ frameborder=”0″ scrolling=”no”>

A ready HTML template

Download a ready HTML template HEREtemplate HERE.

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• Go to the page of code generation: http://kite.wildix.com/pages/widget/
• Fill out the fields:
  • Serial: PBX name (*.wildixin.com domain name)
  • Extension: extension of PBX user or call group number
  • Site URL: URL of your website
  • Top title: you can enter your value
  • Bottom title: you can enter your value
  • Default language: select the default language of the Kite user authorization window, or keep the option “Auto-detection” enabled
  • Auto connect: allows PBX users to receive notification once Kite user opens the page (even if Kite widget is not open)
  • Auto login: after you enable the option, you can fill out “Name” and “Email” of Kite user for pre-authorization
  • Widget behavior: select whether to expand the widget by default, expand the widget after a timeout, or open the widget in a new window
  • Position and offsets: select and optimize the widget position on your website
• Click Generate
• The code is generated, copy the code and paste it into your website between the tags and / or into a single web page.\
  
  

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