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Info

This Guide explains and describes what permissions and limitations fro PBX users and administrators can be set to limit access to certain PBX services and features.

Updated: July 2018

Permalink: https://confluence.wildix.com/x/eQaIAQ

Table of Contents

Introduction

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Ability	Access	Description
Can/ Cannot	Call Everybody/ Default/ Admin - Group use Virtual scanner Everybody/ Default/ Admin - Group Modify presence Everybody/ Default/ Admin - Group see full number in CDR-View Intercom Everybody/ Default/ Admin- Group Intrusion Everybody/ Default/ Admin - Group Modify public phonebooks View Everybody/ Default/ Admin - Group View calls of users Everybody/ Default/ Admin- Group Delete calls Everybody/ Default/ Admin - Group Share status via Kite Share status message via Kite Share geolocation via Kite View geolocation via Collaboration Everybody/ Default/ Admin- Group Manage the callcenter Be looked up via dial by name See extensions Create conferences	Allow/ forbid callscall certain groups of users Allow/ forbid using Virtual scanner Feature Code. More information: Virtual scanner Allow/ forbid setting user status of colleagues in Collaboration. By default, if no ACL rule is added, users are not allowed to set user status of colleagues. More information: Set user status If forbidden, a user can't see full numbers in CDR-View. More information: CDR-View GuideYou can decide how many digits to hide in Call and chat history menu of WMS If forbidden, a user is not allowed to use Intercom Feature Code. More information: Intercom Allow/ forbid call intrusion via Collaboration / Feature code. More information: Call intrusion (barging), Silent intrusion / Partial intrusion / Conference intrusion Allow/ forbid a user to modify any contact from public WMS phonebook in Collaboration. Details: Phonebook Allow/ forbid viewing colleagues status information. More information: Colleagues status information Allow/ forbid viewing who is calling via Collaboration and WP4X0 2015-2017. Details: Colleagues status information Allow/ forbid deleting calls from History of Collaboration. More information: Calls / faxes history Allow/ forbid sharing user's status via Kite (no user status is shown when contacting user by Kite link) Allow/ forbid sharing user's status message via Kite Allow/ forbid sharing user's status message via Kite(no status message is shown when contacting user by Kite link) Allow/ forbid geolocation sharing via Kite. More information: Limit access to Kite service Allow/ forbid viewing geolocation of users in Collaboration. More information: Geolocation Allow/ forbid using call group management Feature Code. More information: Call group management Allow/ forbid a user to be looked up via dial by name feature. More information: Directory Allow/ forbid downloading extensions in Collaboration Extensions. More information: Extensions Allow/ forbid creating chat/ video conferences. More information: Multiuser chat conference and Create a conference room Ubiconf Videoconference
Can set/ Cannot set	Status (DND/Away) Call Forward Busy Call Forward No Answer Call Forward All Call waiting Mobility extension management Call timeout Telephone blocked Ring only active device Mobility confirmation Function keys Timetable 3 state switch Switch Phonebooks Personal Information Advances Advanced status Fax Server Settings All	If forbidden, a user can't use Status Feature Code. More information: Status (DND/Away) Allow/ forbid setting call forwarding based on user status via Collaboration and Feature Codes: forward call if user status is Busy, No answer or forward all calls. Consult Call features chapter of Collaboration Guide or Feature Codes Guide for detailed information Allow/ forbid receiving more than one call at a time via Collaboration or Feature Code. More information: Call features and Call waiting Feature Code Allow/ forbid call forwarding to the mobile number via Collaboration or Feature Code. More information: Call features and Mobility extension management Allow/ forbid setting call timeout after which an incoming call will be terminated via Collaboration or Feature Code. More information: Call features and Call timeout Allow/ forbid using Telephone blocked Feature Code. More information: Telephone blocked Allow/ forbid activating only the active device ring vai via Collaboration or Feature Code. More information: Personal settings and Ring only active device Feature Code If forbidden, a user is notuser is notified on who the caller is when he receives the call on mobility extension number. More information: Call features and Mobility confirmation If forbidden, a user can't configure Function keys for WP and Android app in Collaboration. More information: Function keys Allow/ forbid changing a timetable status via Feature CodeFeature Code (Timetables and switches are created in WMS) Allow/ forbid changing 3 state switch status via Feature Code Allow/ forbid changing a switch status via Feature Code. More information: Switch / 3 state switch / Timetable If forbidden, a user can access only phonebooks located in “Selected” section in WMS - > Users (select user) -> Edit preferences -> Phonebooks If forbidden, a user can't change personal information in Collaboration. Details: Personal If forbidden, a user can't add a status message in Collaboration. More information: Status message If forbidden, a user can't change Fax server Settings in Collaboration. More information: Fax Server
Can use/ Cannot use	Collaboration Attendant Console History CDR-View Speed dial Shared Recording Personal Recording SMS Fax Paging Pre answer services Pre answer services & message Web phone Voicemail Contact center All	If forbidden, a user doesn't have user has access to the basic CTI interface, without full access to Collaboration (no access to Colleagues, Map view, Messaging menu) Allow/ forbid access to Attendant Console. More information: Attendant Console Allow/ forbid access to Calls/ faxes History (also on More information: Calls / faxes history Allow/ forbid access to CDR-View. Detailed information: CDR-View Guide Allow/ forbid call phonebook short numbers using Speed dial Feature Code. More information: Speed dial Feature Code Allow/ forbid using of Shared record and Personal record via Collaboration and Feature Codes. More information: Personal record / Shared record Feature codes and Record a call If forbidden, a user can't send SMS via Collaboration. More information: SMS Allow/ forbid sending faxes. More information: Fax If forbidden, a user can't use Paging Feature Code to send a broadcast to a group of users. More information: Paging Allow/ forbid using pre answer services Disable totally pre answer services including all the messages If forbidden, web phone is not available in the list of devices in Collaboration and user cannot user Collaboration to place / receive calls via Web phone Allow/ forbid access to Voicemail. More information: Voicemails If forbidden, Contact center in Collaboration can't be used. More information: Contact center
Can call/ Cannot call	Internal Local National Mobile Emergency Free Premium1 Premium2 Premium3 Premium4 North America Africa Europe1 Europe2 South America Oceania Russia Asia1 Asia2 Numbers in allowed phonebooks International All	The description of call classes can be found in Call classes explanation Chapter

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Introduction