...
| Html |
|---|
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script> |
...
| Info |
|---|
Wildix Collaboration Mobile application provides access to Wildix Unified Communications from your iPhone, iPod touch and iPad. iOS Version: 6.02.3515035164 To check the current version, go to iOS changelog: https://www.wildix.com/changelog-of-wildix-collaboration-mobile-for-ios/ WMS Version: 3.88 Updated: June July 2018 Permalink: https://confluence.wildix.com/x/ToDt |
...
Starting from WMS Version 3.85 and iOS app version 6.0.35105, it it possible to use 2FA authentification for login. The option can be enabled in Collaboration -> Settings -> Personal.
...
| Note |
|---|
Note: offline status is available only for mobile apps and it allows you to disconnect from Presence and VoIP servers; you will not receive push notifications at all. |
Call
Place a call from Dialpad
...
VoIP: place a call via the PBX (recommended in case you have fast and reliable Internet connection)
Callback: you receive a callback from the PBX via Mobile network (make sure your mobile number is indicated in Settings -> Personal)
Direct Call: place a call via Mobile network
...
Support of live search from PBX (available starting from BETA iOS Collaboration Version 6.3.35181)
You can now use real-time search in phonebooks to place calls.
Thanks to support of live search from PBX, there is no need to sync your enterprise (PBX) phonebooks anymore.
| Note |
|---|
Note: You can still sync your enterprise phonebooks if you want contacts to appear in Contacts menu of Wildix Mobile Collaboration App. Refer to this Chapter for detailed information. |
Place a call from Dialpad
- Tap Dialpad
- Select the mode to place a call:
VoIP: place a call via the PBX (recommended in case you have fast and reliable Internet connection)
Callback: you receive a callback from the PBX via Mobile network (make sure your mobile number is indicated in Settings -> Personal)
Direct Call: place a call via Mobile network
- Enter the number
- Tap the green Handset button
...
From Enterprise Contacts
| Note |
|---|
Note: by default the local contacts from your device’s phonebook appear in this menu; to access the enterprise phonebooks, set up the sync of contacts, as described in the chapter Sync of enterprise phonebooks. |
- Tap the contact you wish to call
- Tap the number you wish to call
...
- Go to History
- Tap on a user
- A call is placed automatically automatically
From Voicemail
- Go to Voicemail
- Tap on a voicemail message from a user you'd like to call
- Select Call from the drop-down list
From your device’s contacts
...
- Start a chat with a user
- Write your message
- Tap +
- Select the option Send as Post-It
History
| Note |
|---|
Note: call Call history and missed calls notifications are synced over the PBX among all the devices registered to your account (except for W-AIR handsets). |
...
| Note |
|---|
Note: calls via Collaboration application are also displayed in the device’s call history (Phone -> Recents). (Phone -> Recents). |
Voicemails
- Tap Voicemail tab
- To playback a voicemail message, tap Play button
- Tap on a voicemail message to display the drop-down list: Call a user who left a message, Mark as read or Delete it
Or
- Select one or multiple Voicemails
- Click Mark as read or Delete icon
Settings
- Account: login window
- Personal: contact details
E-mail
mobile number
- Features by call class (Internal, External, Blacklist, Whitelist)
Activate class: available for External / Blacklist / Whitelist (activates the class)
Call reject: if enabled, you do not receive incoming calls
Busy call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding when busy on the phone
Unavailable call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding in case of no answer
Force call forward: check the box and enter the number or VOICEMAIL, to enable the forwarding of all the incoming calls
Call waiting: enable to be able to receive more than one call at a time
Mobility with timeout: if enabled, you receive incoming calls to your mobile number after the specified timeout; mobile number must be configured in Collaboration Mobile app Settings -> Personal
- Advanced:
Debug: if enabled, you can collect logs in case of crashes/ issues with the application. Detailed information can be found in Collecting logs from iOS apps chapter of Debugging of Mobile Apps Guide
Send (appears only after enabling Debug option): allows to send an email report with the collected logs to WIildix support
Use PBX LAN Address (enabled by default): the application connects to one of IP candidates: IP/domain and port 443 if a user did not specify a port on login page or IP/domain:port if user specifies a port on login page
Chat image quality (available starting from BETA iOS Collaboration Version 6.3.35181): select one of the image resolutions (High/ Standard/ Low) to compress or improve quality of pictures/ photos before sending
- About: Info about App version and developer
...