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<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script> |
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This guide is intended for the following audience:
WMS version: 3.88 Updated: May 2018 Permalink: https://confluence.wildix.com/x/xQY8AQ |
| Table of Contents |
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| Note |
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Important: Starting from WMS version 3.86, use only PBX domain name in Kite links (do not use PBX serial); e.g.:
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Recommended WMS version 3.87 or higher! For more information, check the chapter Requirements. |
Introduction
Wildix Kite is a professional solution for business communication based on the WebRTC technology that brings Unified Communications to the corporate website. With Wildix Kite a website visitor can communicate with the company call agents via chat, audio and video, desktop and data sharing, all this with just one click.
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- Dialplan configuration – done by PBX administrator
- Implementation on the website – carried out by website webmaster / softhouse
Requirements
Browser compatibility with WMS version 3.87 and higher:
- Google Chrome
- Mozilla Firefox
- Safari – only audio
Browser compatibility with WMS version 3.86 and lower:
- Google Chrome (only audio)
- Mozilla Firefox (only audio)
- Safari – only audio (starting from WMS 3.86)
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Kite user can initiate a call, start video streaming or desktop sharing with the PBX user using the icons situated in the upper part of the screen, click the Paperclip icon to send a file or simply drag the file into the input field (support to send files only in JPEG / PDF format), click Options to:
- End chat (log out)
- Send chat transcript to email
- Make an audio echo test
- Change the language
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