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Wildix Collaboration Mobile application provides access to Wildix Unified Communications from your iPhone, iPod touch and iPad. iOS Version: 6.2.35164 To check the current version, go to iOS changelog: https://www.wildix.com/changelog-of-wildix-collaboration-mobile-for-ios/ WMS Version: 3.88 Updated: July 2018 Permalink: https://confluence.wildix.com/x/ToDt |
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Read about push notification: https://blog.wildix.com/what-is-push-notification-for-mobile-apps/
Sync of enterprise phonebooksof enterprise phonebooks
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Starting from from BETA iOS Collaboration Version 6.3.35181, sync of enterprise phonebooks is no longer necessary, since live search in PBX phonebooks is supported directly from Dialplad. |
Go to iPhone Settings -> Accounts & Passwords
Select Add Account
Select Other
Select Add CardDAV Account
Enter the Server name (PBX domain name or IP), User name, Password and Description
Now all your PBX contacts appear in your iPhone phonebook- Go to iPhone Phone -> Contacts and select the groups that you wish to be displayed in the phonebook of your iPhone
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Starting from WMS Version 3.85 and iOS app version 6.0.35105, it it possible to use 2FA authentification for login. The option can be enabled in Collaboration -> Settings -> Personal.
Detailed information can be found in Collaboration User Guide.
Access to microphone and contacts
Follow the instructions to enable access to your phone's microphone and contacts.
Menu description
1 - Call history
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Support of live search from PBX (available starting from BETA iOS Collaboration Version 6.3.35181)
You can now use real-time search in phonebooks to place calls.
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- Tap Dialpad
- Select the mode to place a call:
VoIP: place a call via the PBX (recommended in case you have fast and reliable Internet connection)
Callback: you receive a callback from the PBX via Mobile network (make sure your mobile number is indicated in Settings -> Personal)Direct Call: place a call via Mobile networkSettings -> Personal)
Direct Call: place a call via Mobile network
Start entering user’s name or number / extension in the Search field to find a user / a contact
Tap on a user / a contact you wish to call. The call is placed automatically
Or
Enter the number using Dialpad
Tap the
green green Handset
buttonbutton
From Function keys
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Note: Function keys are available starting from iOS Collaboration Version 6.0.35150. Before Before using the feature, configure function keys (FK) in Collaboration -> Settings -> Function keys. You can configure up to 20 FK. For more information, read Collaboration Guide, Function key section. |
Tap Dialpad / Function keys to switch to Function keys menu
Tap on a function key you wish to call
Select Call from the drop-down list
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Note: Call history and missed calls notifications are synced over the PBX among all the devices registered to your account (except for W-AIR handsets). |
Tap History to access the log of calls. Incoming, outgoing and missed calls (highlighted in red) are displayed in All tab. To view only missed calls, tap Missed tab.
Tap the double Arrowhead icon to view user contact details and a call log.
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Note: calls via Collaboration application are also displayed in the device’s call history (Phone -> Recents). |
Voicemails
Tap Voicemail tab to access your Voicemails
- To playback a voicemail message, tap Play button
- Tap Other options: tap on a voicemail message to display the drop-down list: Call a user who left a message, Mark as read or Delete it
OrMulti-edit of Voicemails:
- Select one or multiple Voicemails
- Click Mark as read or Delete icon
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- Account: login window
- Personal: contact details
E-mail
mobile number
- Features by call class (Internal, External, Blacklist, Whitelist)
Activate class: available for External / Blacklist / Whitelist (activates the class)
Call reject: if enabled, you do not receive incoming calls
Busy call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding when busy on the phone
Unavailable call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding in case of no answer
Force call forward: check the box and enter the number or VOICEMAIL, to enable the forwarding of all the incoming calls
Call waiting: enable to be able to receive more than one call at a time
Mobility with timeout: if enabled, you receive incoming calls to your mobile number after the specified timeout; mobile number must be configured in Collaboration Mobile app Settings -> Personal
- Advanced:
Debug: if enabled, you can collect logs in case of crashes/ issues with the application. Detailed information can be found in Collecting logs from iOS apps chapter of Debugging of Mobile Apps Guide
Send (appears only after enabling Debug option): allows to send an email report with the collected logs to WIildix support
Use PBX LAN Address (enabled by default): the application connects to one of IP candidates: IP/domain and port 443 if a user did not specify a port on login page or IP/domain:port if user specifies a port on login page
Chat image quality (available starting from BETA iOS Collaboration Version 6.3.35181): select one of the image resolutions (High/ Standard/ Low) to compress or improve quality of pictures/ photos before sending
- About: Info about App version and developer
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