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Info

Feature codes are useful for IP phone users and web users as they provide such features as call recording, call intrusion, switch active device during a call and many others. They are also helpful for analog phone users as they allow performing call transfers, set up user status, call forwarding etc.

Feature codes can be changed, on this page you can find the default settings with examples.

WMS Version: 3.87

Updated: February 2018

Permalink: https://confluence.wildix.com/x/RQU8AQ

Go to WMS -> Dialplan -> Feature Codes to access all the feature codes described in the Guide.

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Default code: 91
Description: Call a Paging group (paging group is a group of devices that answer in speakerphone mode, allowing you to transmit an important message to a number of extensions simultaneously); Paging groups are configured in WMS -> Dialplan -> Paging groups. Check the online Guide for detailed information).

Usage:

Make an announcement to extensions subscribed to a paging group:

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Note

Starting from WMS 3.86 calls are no longer interrupted by Paging / Intercom; a user who is already on the phone, receives Paging / Intercom calls as a normal second incoming call. This behavior can be changed via Dialplan Custom application

  • SIPAddHeader(Call-Info: sip:wildixgw;answer-after=0;force) - old behavior, enables the phone to answer Paging / Intercom call automatically, even if user is busy on the phone
  • SIPAddHeader(Call-Info: sip:wildixgw;answer-after=5;force) - enables the phone to answer Paging / Intercom call automatically, even if user is busy on the phone after the timeout of five seconds

Pick up a dropped paging call

  • Dial 91 and send a call

Example: you hung up a paging call. Dial 91 to pick up that call.

Hide number

Default code: 92
Description: Code to disable the visualization of the caller ID for outgoing trunk calls
Pre-requisites: the option “Privacy Header -> id,user” and “Cid Header -> P-Asserted-Identity” must be enabled in SIP trunk settings (WMS -> Trunks)
Options: 1 to activate / 0 to deactivate / 3 for auto-switch
Usage:

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