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Make sure you download the correct firmware for your phone model. The first two digits in the firmware name refer to the phone model (e.g. '67'.145.7.104 – firmware version starting from "67" can be only used for WP490GR3). If you have doubts, check the current firmware version used by the phone:
Also make sure you download the correct version of the firmware file. Branch of the recovery firmware (e.g. 67.145.'7'.104) must match with the branch version of the firmware that was previously installed on the phone. |
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- Temporarily enable SSH for this PBX in WMP:
- Go to WMP -> PBX per user
- Select your company and your customer
- Click Options button (Three dots) and select Edit
- Click Advanced features
- Select Enable SSH option
- Access the PBX via tftp client using credentials:
Host: stfp://xxxxx.wildixin.com
Username: admin
Password: “admin password to PBX”
Port: 2222
Navigate to the firmware files, example of the path: firmwares > wildix2 > 63.145.10.7.rom (or the latest firmware version available)
Download and renameWarning Make sure you download the correct firmware for your phone model. The first two digits in the firmware name refer to the phone model (e.g. '67'.145.7.104 – firmware version starting from "67" can be only used for WP490GR3). If you have doubts, check the current firmware version used by the phone.
file to recovery.rom, save this to a location that can be referenced.the
- Proceed as described in Step 2. Setting up TFTP server
Appendix: How to use TFTP on the PBX to upload the firmware
Note |
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This procedure cannot be applied for Cloud PBX. Please use an external tftp server as described in chapter |
- Download the latest FW for your
modelphone
Note Note: FW can be downloaded from the PBX, path to the Firmware files:WP490G 2017 – /firmwares/wildix2/
- WP490GR3 – 67.145.
- x.xx.rom
- WP480GR3 – 63.145.
- x.xx.rom
- WP490
- (G)R2 – 59.145.
- x.xx.rom
- WP480
- (G)R2 – 55.145.
- x.xx.rom
- WP410R2 –
- 50.145.
- x.xx.rom
Warning - WelcomeConsole - 68.145.
Starting from 2017 tftp server is turned off by default on the PBX, so it’s necessary to run the command:
Code Block /etc/init.d/atftpd restart
- Rename the file to recovery.rom and upload it to the PBX, folder /srv/tftp/
- Turn the phone's power supply off
Select Edit navigate to Tftp, enter the IP address of the local machine where you hosting the tftp server.
- Select Save and then Recover (On older phone models, select Burn).
- x.xx.rom
Download and rename the file to recovery.rom, save this to a location that can be referenced.
- Proceed as described in Step 2. Setting up TFTP server
Press and hold the Transfer Key then power the device up
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On some older phone models Transfer key is missing; use F1 key. |
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