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Info

ClasSound is a VoIP operator platform provided by Wildix. If you are interested in setting up ClasSound trunk, please contact Wildix SAT for ordering DID numbers/ pricing/ billing and other questions.

Available starting from WMS version 4.01.44081.22 and higher.

Created: May 2019

Permalink: https://confluence.wildix.com/x/AoNpAg

Table of Contents

Configuration

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To route outgoing calls via ClasSound trunk, modify the Dialplan procedure used for managing outgoing calls (e.g. “users”). For example, add the Dialplan application "Dial the trunk" -> select "classound" from the list of trunks.

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How to make sure you route a call through the correct number via ClasSound?

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You have several options (in our example we will use

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the phone number ++3904611715111

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):

  • You can add this phone number as "Office number" in WMS → Users, and it will be used as Caller Number when outgoing calls are placed from those users:


  • You can set this phone number as Caller Number explicitly in your Dialplan that manages outgoing calls (by default, users) before routing the call through "classound" trunk:
  • You can ask Wildix to set a default phone number for your company. E.g. you have purchased five phone numbers, you can ask Wildix to set one of these phone numbers as your company's default phone number–this number will be used as Caller Number when outgoing calls are placed.

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Configuration example for Italian numbers

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Configuration example for

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other numbers

(French numbers are taken as an example): 


Warning

Important: For outgoing calls to emergency numbers in all countries, use local supported trunks as such calls cannot be routed via ClasSound.

The configuration example:

  • 1XX -> a called number pattern to cover the range of emergency numbers
  • Dial the trunk - local trunk - local -> outgoing calls are routed via local trunk

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