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Info

This guide is intended for the following audience:

  • PBX administrator, since it explains how to configure Wildix Kite on PBX side
  • webmaster, since it provides the information on how to add the service to a company’s website

WMS version: 3.88/ 4.01

Min. supported WMS version: 3.88.42218.38 

Updated: July 2019

Permalink: https://confluence.wildix.com/x/xQY8AQ

Table of Contents


Introduction

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Min. supported WMS version: 3.88.42218.38 

Browser compatibility:

  • Google Chrome
  • Mozilla Firefox
  • Safari (Limitation: video calls on Safari do not work using Collaboration native app)

We recommend to use the latest stable version of browser.

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  • Screen sharing (WebRTC screen streaming): no need to install the component; select a screen or window and share it right away: 


    Note

    Note: Supported browsers: Chrome v. 72+; Firefox v. 66+; Edge v. 17+.


  • Screen sharing with control: in this case Kite user is invited to install the component


    Note

    Note: detailed information about installation and usage can be found in Collaboration Use Guide.


Create Kite link for Auto-call (call starts after clicking on Kite link)

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Kite APIs allow displaying call agent’s presence status, personal image, geolocation. This information is synced with Wildix PBX.

Note

Note: information is not taken from the PBX in real time, it is synced every 10 seconds, so it’s necessary to specify the refresh time in the JavaScript that loads the information.

  • Show user avatar:

https://kite.wildix.com/PBX_Name/Extension_Number/api/avatar

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Note

Note: you can edit Kite user name or email (or other values) inside the code after the Kite widget code has been generated (edit the corresponding line of the code).

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Kite events monitoring with Google Analytics

It is possible to access statistics of Wildix Kite (widget) events on Google Analytics. 

Read the guide: https://drive.google.com/drive/u/0/folders/1m314TugM0BsQQ23Wnf3QhMhADTBu7Etv



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Note
Note: information is not taken from the PBX in real time, it is synced every 10 seconds, so it’s necessary to specify the refresh time in the JavaScript that loads the information.