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This guide is intended for the following audience:
WMS version: 3.88/ 4.01 Min. supported WMS version: 3.88.42218.38 Updated: July 2019 Permalink: https://confluence.wildix.com/x/xQY8AQ |
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Introduction
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Min. supported WMS version: 3.88.42218.38
Browser compatibility:
- Google Chrome
- Mozilla Firefox
- Safari (Limitation: video calls on Safari do not work using Collaboration native app)
We recommend to use the latest stable version of browser.
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Screen sharing (WebRTC screen streaming): no need to install the component; select a screen or window and share it right away:
Note Note: Supported browsers: Chrome v. 72+; Firefox v. 66+; Edge v. 17+.
Screen sharing with control: in this case Kite user is invited to install the component:
Note Note: detailed information about installation and usage can be found in Collaboration Use Guide.
Create Kite link for Auto-call (call starts after clicking on Kite link)
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Kite APIs allow displaying call agent’s presence status, personal image, geolocation. This information is synced with Wildix PBX.
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Note: information is not taken from the PBX in real time, it is synced every 10 seconds, so it’s necessary to specify the refresh time in the JavaScript that loads the information. |
- Show user avatar:
https://kite.wildix.com/PBX_Name/Extension_Number/api/avatar
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Note: you can edit Kite user name or email (or other values) inside the code after the Kite widget code has been generated (edit the corresponding line of the code). |
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Kite events monitoring with Google Analytics
It is possible to access statistics of Wildix Kite (widget) events on Google Analytics.
Read the guide: https://drive.google.com/drive/u/0/folders/1m314TugM0BsQQ23Wnf3QhMhADTBu7Etv
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Note: information is not taken from the PBX in real time, it is synced every 10 seconds, so it’s necessary to specify the refresh time in the JavaScript that loads the information. |