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CLASSOUND is a VoIP operator platform provided by Wildix. If you are interested in setting up CLASSOUND trunk, please contact Wildix SAT for ordering DID numbers/ pricing/ billing and other questions. Available starting from WMS version 4.01.44081.22 and higher. Web page: https://www.wildix.com/classound/ Created: May 2019 Permalink: https://confluence.wildix.com/x/AoNpAg |
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What is CLASSOUND?
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CLASSOUND is a built-in trunk present on Wildix PBX. It is hardcoded and it is not visible in WMS on the Trunks page, but nevertheless, as each trunk it should have a Dialplan procedure associated to it. Dialplan procedure "classound" is present by default in WMS -> Dialplan -> Dialplan rules (or created automatically after upgrading the PBX to the supported WMS version).
You should configure the incoming calls for the CLASSOUND trunk in this Dialplan context. Remember that certain Dialplan applications allow jumping to other Dialplan context, so you can configure the CLASSOUND Dialplan to jump to "main" or "users" procedure at some point, if needed.
Managing calls
Outgoing calls
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The caller ID number that you send on an outgoing call to CLASSOUND must be a DID number that you own (in other words, you cannot send just ANY NUMBER that you want to send). |
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IMPORTANT: use E.164 (international) number format for outgoing calls. |
To route outgoing calls via CLASSOUND trunk, modify the Dialplan procedure used for managing outgoing calls (e.g. “users”). For example, add the Dialplan application "Dial the trunk" -> select "classound" from the list of trunks.
How to make sure calls that correct caller number is set for outgoing calls via CLASSOUND?
You have several options (in our example we will use the phone number +3904611715111):
You can add this phone number as "Office number" in WMS → Users, and it will be used as Caller Number when outgoing calls are placed from those users:
- You can set this phone number as Caller Number explicitly in your Dialplan that manages outgoing calls (by default, users) before routing the call through "classound" trunk:
- You can ask Wildix to set a default phone number for this PBX.
E.g. you have purchased five phone numbers, you can ask Wildix to set one of these phone numbers as the default phone number for this PBX. This number will be used as Caller Number when outgoing calls are placed from users who have no "office number" configured, and in case Caller Number is not set in the Dialplan procedure that manages outgoing calls before routing calls via "classound" trunk.
Configuration example for Italian numbers
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