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Info |
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Wildix Collaboration Mobile application provides access to Wildix Unified Communications from your iPhone, iPod touch and iPad. iOS Version: 5.1.34122 To check the current version, go to iOS changelog: https://www.wildix.com/changelog-of-wildix-collaboration-mobile-for-ios/ WMS Version: 3.86 Updated: November 2017 Permalink: https://confluence.wildix.com/x/ToDt |
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- Go to iPhone Phone -> Contacts and select the groups that you wish to be displayed in the phonebook of your iPhone
Login
Domain: PBX IP or domain name
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Password: WEB password of a user for access to Collaboration
Menu description
1 - Call history
2 - Contacts
3 - Dialpad
4 - Chat
5 - Settings
User status
Tap Dialpad
Tap status icon / user picture
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Note: offline status is available only for mobile apps and it allows you to disconnect from Presence and VoIP servers; you will not receive push notifications at all.
Call
Place a call from Dialpad
Tap Dialpad
Select the mode to place a call:
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Tap the green Handset button
From Enterprise Contacts
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Note: by default the local contacts from your device’s phonebook appear in this menu; to access the enterprise phonebooks, set up the sync of contacts, as described in the |
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chapter Sync of enterprise phonebooks. |
Tap the contact you wish to call
Tap the number you wish to call
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Note: call is made using the mode selected in Dialpad menu (VoIP / Callback / Direct Call). |
From History
Go to History
Tap on a user
A call is placed automatically
From your device’s contacts
Tap a contact in your iOS contacts
Tap and hold the Call button
Select Collaboration
From Browser (Support of URI for call generation)
Thanks to URI support it is possible to generate a call from the browser by clicking on a link containing a phone number. It allows you to start calls from various web pages.
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Select Collaboration from the drop-down list
Answer a call
Note: on iOS mobile calls and VoIP calls have the same priority, you VoIP call is not interrupted in case you receive an incoming mobile call.
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Tap the red Handset button to decline
Call management
During a call you can navigate your device, open the App and tap Dialpad to come back to the active call.
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7 - Conference (in case there is more than one active call)
8 - DTMF
9 - Hang up
Transfer
Blind transfer:
(transfer without notification)
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<div class="container"> <div class="video"><iframe width="560" height="315" src="https://www.youtube.com/embed/HfxIDPLKu2U?rel=0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div> |
Chat
All the colleagues added to your roster appear in Chat menu.
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Tap Paperclip icon to send the message
Start a chat session from History
You can also start a chat session with a user from History tab.
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Select a user you would like to chat with and tap the double Arrowhead icon to view user contact details
Tap Send message
Send a File / an Image / a Post-It
Send a file / an image:
Start a chat with a user
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Select the option Send as Post-It
History
Note: call history and missed calls notifications are synced over the PBX among all the devices registered to your account (except for W-AIR handsets).
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Note: calls via Collaboration application are also displayed in the device’s call history (Phone -> Recents).
Settings
Account: login window
Personal: contact details
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About: Info about App version and developer
Log out
Tap Settings
Tap the Log out icon
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