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Wildix Collaboration Mobile application provides access to Wildix Unified Communications from your iPhone, iPod touch and iPad. iOS Version: 56.10.3412235150 To check the current version, go to iOS changelog: https://www.wildix.com/changelog-of-wildix-collaboration-mobile-for-ios/ WMS Version: 3.8688 Updated: April June 2018 Permalink: https://confluence.wildix.com/x/ToDt |
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You can either use Google/ Office 365 credentials for single sign-on (available in iOS Beta Version 6.0.35105)on
Two-factor authentication (2FA)
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Starting from WMS Version 3.85 and iOS app version 6.0.35105, it it possible to use 2FA authentification for login. The option can be enabled in Collaboration -> Settings -> Personal.
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1 - Call history
2 - Contacts
3 - Dialpad/ Function Keys
4 - Chat
5 - Settings
User status
- Tap Dialpad
- Tap status icon / user picture
- Select user statusTap on the current status and select the new one: DND / Away / Offline / Online
- Enter your status message (optional)
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- Tap Dialpad
- Select the mode to place a call:
VoIP: place a call via the PBX (recommended in case you have fast and reliable Internet connection)
Callback: you receive a callback from the PBX via Mobile network (make sure your mobile number is indicated in Settings -> Personal)
Direct Call: place a call via Mobile network
- Enter the number
- Tap the green Handset button
From Function keys
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Note: Function keys are available starting from iOS Collaboration Version 6.0.35150. Before using the feature, configure function keys (FK) in Collaboration -> Settings -> Function keys. You can configure up to 20 FK. For more information, read Collaboration Guide, Function key section. |
Tap Dialpad / Function keys to switch to Function keys menu
Tap on a function key you wish to call
Select Call from the drop-down list
From Enterprise Contacts
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Note: by default the local contacts from your device’s phonebook appear in this menu; to access the enterprise phonebooks, set up the sync of contacts, as described in the chapter Sync of enterprise phonebooks. |
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Note: on iOS mobile calls and VoIP calls have the same priority, you VoIP call is not interrupted in case you receive an incoming mobile call. |
- Tap the green Handset button blue Tick button to answer
- Tap the red Handset button Crossmark button to decline
Call management
During a call you can navigate your device, open the App and tap Dialpad to come back to the active call.
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- Tap Chat
- Use the search field to find a user
- Tap a user and enter your message
- Tap Paperclip icon to send the message
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Note: To delete a chat session with a user, swipe it left. |
Start a chat session from History
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Send a File / an Image / a Post-It
Send a file / an image:
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Note: Starting form iOS Collaboration Version 6.0.35150, file sharing confirmation with photo&video preview is available. |
- Start a chat with a user
- Tap +
- Select the source:
Photo & Video Library
Downloads
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- Account: login window
- Personal: contact details
E-mail
mobile number
- Features by call class (Internal, External, Blacklist, Whitelist)
Activate class: available for External / Blacklist / Whitelist (activates the class)
Call reject: if enabled, you do not receive incoming calls
Busy call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding when busy on the phone
Unavailable call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding in case of no answer
Force call forward: check the box and enter the number or VOICEMAIL, to enable the forwarding of all the incoming calls
Call waiting: enable to be able to receive more than one call at a time
Mobility with timeout: if enabled, you receive incoming calls to your mobile number after the specified timeout; mobile number must be configured in Collaboration Mobile app Settings -> Personal
- Advanced(available in iOS Beta Version 6.0.35105):
Debug: if enabled, you can collect logs in case of crashes/ issues with the application. Detailed information can be found in Collecting logs from iOS apps chapter of Debugging of Mobile Apps Guide
Send (appears only after enabling Debug option): allows to send an email report with the collected logs to WIildix support
Use PBX LAN Address (enabled by default): the application connects to one of IP candidates: IP/domain and port 443 if a user did not specify a port on login page or IP/domain:port if user specifies a port on login page
- About: Info about App version and developer
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- Tap Settings
- Tap the Log out icon:
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Note: after you log out, you will no longer receive calls and texts. |
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