Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.



Html
<div id="fb-root"></div>
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>

...

Info

Wildix Collaboration Mobile application provides access to Wildix Unified Communications from your iPhone, iPod touch and iPad.

iOS Version: 56.10.3412235150

To check the current version, go to iOS changelog: https://www.wildix.com/changelog-of-wildix-collaboration-mobile-for-ios/

WMS Version: 3.8688

Updated: April June 2018

Permalink: https://confluence.wildix.com/x/ToDt

...

You can either use Google/ Office 365 credentials for single sign-on (available in iOS Beta Version 6.0.35105)on 

Two-factor authentication (2FA)

...

Starting from WMS Version 3.85 and iOS app version 6.0.35105, it it possible to use 2FA authentification for login. The option can be enabled in Collaboration -> Settings -> Personal.

...

1 - Call history

2 - Contacts

3 - Dialpad/ Function Keys

4 - Chat

5 - Settings

User status

  • Tap Dialpad
  • Tap status icon / user picture
  • Select user statusTap on the current status and select the new oneDND / Away / Offline / Online
  • Enter your status message (optional)

...

  • Tap Dialpad
  • Select the mode to place a call:
    • VoIP: place a call via the PBX (recommended in case you have fast and reliable Internet connection)

    • Callback: you receive a callback from the PBX via Mobile network (make sure your mobile number is indicated in Settings -> Personal)

    • Direct Call: place a call via Mobile network

  • Enter the number
  • Tap the green Handset button


From Function keys


Note

Note: Function keys are available starting from iOS Collaboration Version 6.0.35150. Before using the feature, configure function keys (FK) in Collaboration -> Settings -> Function keys. You can configure up to 20 FK. For more information, read Collaboration Guide, Function key section.


  • Tap Dialpad / Function keys to switch to Function keys menu

  • Tap on a function key you wish to call

  • Select Call from the drop-down list



From Enterprise Contacts


Note

Note: by default the local contacts from your device’s phonebook appear in this menu; to access the enterprise phonebooks, set up the sync of contacts, as described in the chapter Sync of enterprise phonebooks.

...

Note

Note: on iOS mobile calls and VoIP calls have the same priority, you VoIP call is not interrupted in case you receive an incoming mobile call.


  • Tap the green Handset button blue Tick button to answer
  • Tap the red Handset button Crossmark button to decline

Call management

During a call you can navigate your device, open the App and tap Dialpad to come back to the active call.

...

  • Tap Chat
  • Use the search field to find a user
  • Tap a user and enter your message
  • Tap Paperclip icon to send the message

Note

Note: To delete a chat session with a user, swipe it left.



Start a chat session from History

...

Send a File / an Image / a Post-It

Send a file / an image:

Note

Note: Starting form iOS Collaboration Version 6.0.35150, file sharing confirmation with photo&video preview is available.


  • Start a chat with a user
  • Tap +
  • Select the source:
    • Photo & Video Library

    • Downloads

...

  • Account: login window
  • Personal: contact details
    • E-mail

    • mobile number

  • Features by call class (Internal, External, Blacklist, Whitelist)
    • Activate class: available for External / Blacklist / Whitelist (activates the class)

    • Call reject: if enabled, you do not receive incoming calls

    • Busy call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding when busy on the phone

    • Unavailable call forward: check the box and enter the number or VOICEMAIL, to enable call forwarding in case of no answer

    • Force call forward: check the box and enter the number or VOICEMAIL, to enable the forwarding of all the incoming calls

    • Call waiting: enable to be able to receive more than one call at a time

    • Mobility with timeout: if enabled, you receive incoming calls to your mobile number after the specified timeout; mobile number must be configured in Collaboration Mobile app Settings -> Personal

  • Advanced(available in iOS Beta Version 6.0.35105):
    • Debug: if enabled, you can collect logs in case of crashes/ issues with the application. Detailed information can be found in Collecting logs from iOS apps chapter of Debugging of Mobile Apps Guide

    • Send (appears only after enabling Debug option): allows to send an email report with the collected logs to WIildix support

    • Use PBX LAN Address (enabled by default): the application connects to one of IP candidates: IP/domain and port 443 if a user did not specify a port on login page or IP/domain:port if user specifies a port on login page

  • About: Info about App version and developer

...

  • Tap Settings
  • Tap the Log out icon:


Note

Note: after you log out, you will no longer receive calls and texts.

...