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What is CLASSOUND?

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The Monthly Flat Fee changes according to the size of your customer’s business and always includes 1000 3000 minutes per user to countries listed under Call Termination Area 1. Once the 1000 3000 minutes are used, a per-minute fee will be charged in accordance with the appropriate Areas table.

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For example: “CLASSOUND-FLAT-1m,” the plan with the description “Flat CLASSOUND 1000 3000 min per user for 1 month (Users 1-5),” is dedicated to businesses with up to 5 users. This means that a customer with 4 users will pay the listed price multiplied by 4 and will get 4000 12000 minutes of calls to countries listed under Call Termination Area 1.  

Each user’s included minutes are limited to Call Termination Area 1, are tallied cumulatively and are available for use by all users on your customer’s WMS Network.

CLASSOUND allows your customer to make outbound calls even without porting DIDs.

In this case, once the 1000 3000 minute package included with the Monthly Flat Fee is exhausted, customers will be charged for calls in accordance with the Call Termination price list and the applicable Areas section. 

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In the event that your agreement is suspended, the service will be suspended as well. However, we recommend that you close the deal at the end of the month, because any money you have already spent will not be refunded.

• How much does migration cost and how does it work? 

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Migrating has a reduced impact on your customer’s activities; when done through CLASSOUND, they will experience  no downtime. Outgoing calls will work via Classound from day 0 after the customer decides to switch, all without using temporary numbers as the outgoing caller ID. The customer will be able to immediately use their existing phone numbers. For incoming calls, the switch will occur automatically as soon as the previous operator releases the numbers to you. You’ll be informed in advance of the day and time that the porting will be done. On that date, no further action is required, as you can configure the incoming routing in advance.

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Managing calls

Outgoing calls 

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