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Call parking feature allows users to place a call on hold and then pick up the call from any extension. Consult the documentation to find out how to implement the feature. Updated: January 2019 Permalink: https://confluence.wildix.com/x/C4D-AQ |
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Configuration
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- Make sure the following preferences are enabled for the newly created user (click Edit preferences -> Features):
- Call waiting: enable to be able to park more than one call at a time
- Call timeout: enable and define the timeout for return from parking
How to park / resume a call
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Park a call with Function / BLF key
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Go to Collaboration -> Settings -> Function keys:
- Park To park / resume a call via Function / BLF key is possible from WP or Collaboration -> Function Keys:
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