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Wildix integrates phone calls to Infusionsoft. You can import your Infusionsoft contacts to Wildix PBX and set up automatic routing of calls to contact owners. Consult the Document for details. Integration with Infusionsoft: https://www.wildix.com/infusionsoft/ Chrome Extension "Wildix integration to Infusionsoft": https://goo.gl/Z5YnMZ Created: January 2019 Permalink: https://confluence.wildix.com/x/ZQHwAQ |
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For example: OWNER -> ${Lookupphonebook(CALLER_NUMBER, 'office, mobile', 'owner_id')}
Notewarning |
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Important: the search is performed only in shared phonebooks! |
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Limitation: The function can only be executed via "Set" Dialplan application and cannot be a part of larger expression. |
Here you can find the example of Dialplan configuration:
- Set -> OWNER -> ${Lookupphonebook(${CALLERID(num)} , 'office,home,mobile', 'owner_id')} - looks up for owner ID
- Set -> INFUSIONSOFT -> ${Lookupphonebook(${OWNER}, 'source_id', 'extension')} - looks up for a contact owner (PBX user) in shared phonebooks
- Jump to if -> "${INFUSIONSOFT}"!="" -> Procedure with a modified number ${INFUSIONSOFT} - if the previous execution is successful, routes a call to a contact owner
- Call group - the application is executed in case no contact owner is found
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