...
| Info |
|---|
This guide is intended for the following audience:
Min. supported WMS version: 3.88.42218.38 Updated: July 2019 Permalink: https://confluence.wildix.com/x/xQY8AQ |
Table of Contents
Introduction
...
An example of Kite implementation can be found here: www.wildix.com/contacts
Wildix Kite is fully integrated into the Wildix telephony system:
...
- UC-Business, more information: https://www.wildix.com/licensing/
- note: one UC-Business is needed for each user that must be contacted via Kite service
...
Download a ready HTML template HERE.
| Note |
|---|
Note: it is possible to use call group ID instead of an extension number, in this way you can route the chat requests to group of users. |
...
Example of Wildix Kite Widget can be found on on www.wildix.com:
- Go to the page of code generation: http://kite.wildix.com/pages/widget/
- Fill out the fields:
- Widget design: choose the new (selected by default) or the old design
- Widget icon (new design): select the Kite icon (Chat or Phone) to be displayed on your website
- Widget icon color (new design): select the Kite icon color
- PBX name (new design)/ Serial (old design): PBX name (*.wildixin.com domain name)
- Extension: extension of PBX user or call group number
- Site URL: URL of your website
- Hover title (new design): enter a title to be displayed when hovering over the Kite icon
- Top title / Bottom title (old design): enter titles to be displayed on the Kite icon before and after clicking on it
- Default language: select the default language of the Kite user authorization window, or keep the option “Auto-detection” enabled
- Auto connect: allows PBX users to receive notification once Kite user opens the page (even if Kite widget is not open)
- Auto login: after you enable the option, you can fill out Name and Email of Kite user for pre-authorization
- Ask geolocation: uncheck the box in order to disable option of asking geolocation
- Ask notification permission: uncheck the box to disable sending HTML5 notifications
- Widget behavior: select whether to expand the widget by default, expand the widget after a timeout, or open the widget in a new window
- Position and Offsets: select and optimize the widget position on your website
- Click Generate
- The code is generated, copy the code and paste it into your website between the tags and / or into a single web page
...
It is possible to access statistics of Wildix Kite (widget) events on Google Analytics.
Read the guide: https://drive.google.com/drive/u/0/folders/1m314TugM0BsQQ23Wnf3QhMhADTBu7Etv
| Html |
|---|
<div class="fb-like" data-href="https://confluence.wildix.com/x/xQY8AQ" data-layout="button_count" data-action="recommend" data-size="large" data-show-faces="true" data-share="true"></div> |
...