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Info

Wizyconf is the first professional easy-to-use video conference.

Min supported version: WMS 5

Created: June 2020

Updated: July 2023

Permalink: https://wildix.atlassian.net/wiki/x/_ALOAQ


Warning

Screen sharing issue on macOS using Google Chrome

Due to detected issues in Google Chrome, it might be impossible to use screen sharing.

To resolve the issue, take the following steps:

  1. Update Chrome to the latest version
  2. Refresh permissions: go to macOS System Preferences -> Security & Privacy -> Screen Recording -> uncheck and check Google Chrome checkbox

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It is possible to access a conference room via web (via a link), or in audio-only mode (by calling the provided phone number). If a conference is protected with a passworda participant is required to enter it before joining the room.

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When there are new features available, a yellow dot appears next to More options (1) and the Tutorials and updates (2) in the More options list is highlighted in yellow:

Note

Note: The yellow dot remains until you click Tutorials and updates and view the new features. 

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  1. Go to More actions -> Settings
  2. Proceed to the General tab and set the max number of participants to be pinned:

Chat and private messages

To enter group chat (with all the users):

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Private message is sent only to the selected user and can be viewed in the chat only by you and that user. Private messages are labeled as "Private message to" (in the bottom of the message):


Polls

To create a poll:

  1. Open Chat, in Chat and Polls, go to the Polls tab
  2. Click Create a poll:


  3. Type your question into the field Poll Question and answer options – in the fields Poll option 1 and Poll option 2. If you need more options, click Add option:


    You can perform the following actions with poll options:
    1) Reorder options. For this, click on the three-line button next to the necessary option and move it to the preferred place in the list. 

    2) Remove options. If there are more than 2 options, the Remove option button appears. Click on it if you want to delete the option.



  4. Once you’ve finished editing the poll, click Send:


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Warning

Important:

  • Files are automatically deleted after 6 months or in case conference room is deleted.
  • Please take into account that conference room is automatically deleted after 30 days of inactivity.
  • In case there was a recording file in the conference, the room was deleted due to inactivity and 6 month time has not yet passed, the recording file can be accessed upon request to Customer Care team.

Live streaming 

Note

Only users within a PBX can start or stop live streams; not unavailable for external users.

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  1. Click on three dots in the lower central side of the screen
  2. Click View shortcuts
  3. A new dialog Keyboard shortcuts opens:




Integration with Calendly and similar meeting scheduler tools

Integration with Calendly and similar meeting scheduler tools allows you to include a Wizyconf room link into your scheduled meetings. By adding the link to your settings, participants who book meetings through Calendly or other tools will receive the virtual meeting room link along with their meeting confirmation. This simplifies the process of joining virtual meetings, providing a convenient and efficient experience for both hosts and participants.

  • Create a new Wizyconf room or use an existing one, copy its link

  • In Calendly settings, select the specific event type for which you want to include the Wizyconf room link and edit its details

  • Under Location or Description/ Instructions fields, add the Wizyconf room link 

    Image Added

  • After adding the Wizyconf room link, save the changes to update the event type settings
    Image Added

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