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Wizyconf is the first professional easy-to-use video conference. Min supported version: WMS 5 Created: June 2020 Updated: July 2023 Permalink: https://wildix.atlassian.net/wiki/x/_ALOAQ |
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Screen sharing issue on macOS using Google Chrome Due to detected issues in Google Chrome, it might be impossible to use screen sharing. To resolve the issue, take the following steps:
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It is possible to decrease bandwidth consumption by selecting a lower video quality level in options, see the chapter Video quality. |
Number of participants in a conference
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You can also consider live streaming option--in this way you can create a conference only with those users who need to speak and stream their video, while others can watch and comment. |
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- Access Wildix Collaboration
Click on the blue Video Conference icon (Screen icon) in the top menu:
Video Conference dialog opens, click + New conference in the lower right-hand side of the screen:
Fill out the following fields:
- 1 - Title: enter conference title
2 - Invite participants (optional): start typing a name into the search field to invite a user / a contact or enter the email address to invite any external user via email
- 3 - Description (optional): add a description of your event (if filled out, the description field will be present in the email invitation sent to participants)
4 - Conference scheduling (optional): tick off the Calendar icon, then select the date and the time of your conference, timezone and set up recurring video conferences (see the chapter Schedule a conference)
5 - Language (optional): change the language of an invitation email and separately select dial-in numbers (you can select 2 countries)
6 - Set conference password (optional, available starting from WMS v. 5.02.20201023.2): protect a conference with a password, 2 passwords are generated automatically: 1 - for a web conference (can be changed), 2 - for dial-in numbers and Wizyconf Station (cannot be changed). For a web conference access, a password length is from 6 to 10 symbols, including numbers, upper and lower case letters; for dial-in and Wizyconf Station access, password consists of 6 numbers
(After you have filled in the fields): Click Tick icon to save the room
The conference is added to the list and you can find it by its title:
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It is possible to access a conference room via web (via a link), or in audio-only mode (by calling the provided phone number). If a conference is protected with a password, a participant is required to enter it before joining the room.
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Current limitation: no visual indication for muted users who access a conference in audio-only mode. |
Tutorials and updates
The basics tutorial
The basics tutorial is a great way for new users to explore Wizyconf functionality in a convenient and interactive way. When When reaching the tutorial for the first time, a yellow dot appears next to More options in the bottom menu and you can see Tutorials and updates, highlighted in yellow.
- Click on the More options (1) button (three dots) and proceed to Tutorials and updates (2):
- Next to The basics tutorial, press Play tutorial:
- The tutorial opens up and guides you through the main features of Wizyconf. Click Next to proceed to another feature or back arrow to return to the previous one:
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Read more in the chapter Keyboard shortcuts.
Noise suppression
The feature reduces background noise and echo. Ideal for cases when several participants are in the same meeting room.
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Private message is sent only to the selected user and can be viewed in the chat only by you and that user. Private messages are labeled as "Private message to" (in the bottom of the message):
Polls
To create a poll:
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- Find the user whose microphone volume you wish to adjust
- However the mouse cursor over three dots in the upper right-hand side of the user's preview
Move the blue indicator to the left to decrease the volume / to the right to increase the volume:
Screen sharing
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- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- Click Give remote control:
User, whom you are giving remote control to receives the following notification:
Once user clicks Ok, remote control gets enabled and the user can manage the mouse cursor on the screen shared.
Request remote control
a) Via Participants panel:
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- Find the necessary participant
- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- Click Request remote control:
User, from whom you are requesting remote control receives the following notification:
To accept the request and give control, click Ok. If you are not sharing your screen yet, you are suggested to start screen sharing now. Once you've enabled screen sharing, user can manage the mouse cursor of the screen you’ve shared.
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To easily find the necessary participant, you can enter the participant name in the Search field:
Disable remote control
Remote control can be disabled either by the user who is sharing the screen, or by the user who has control. To disable remote control, hover the mouse cursor over three dots of the preview of user and click Disable remote control:
You can also disable remote control via More actions -> Remote control -> click Disable remote control next to the relevant user:
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- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- A new dialog opens, click on Mute to confirm
Disable users' camera
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- Find the user you want to disable camera for
- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- Click Stop video
- A new dialog opens, click on Stop video to confirm
To disable everyone's camera:
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- Find the user you want to remove
- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- Click on Boot Remove from conference
End meeting for all
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