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Navigate to Call Groups tab and create a new call group specifically for handling assistance requests triggered by QR codes (it is needed for QR code Help point 3 scenario)
Proceed to Dialplan rules tab and select kite Dialplan procedure
Add 223344 as the called number and "Call group" Dialplan application to the chosen number
In the Call Group application settings, select the call group that you created
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Create x-bees conversation with all the users that are participating in the x-hoppers conference and also needed managers, copy its ID
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Note: Detailed description on how to assign W-AIR Headsets can be found in x-bees User Guide, “Conversations” section. |
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To gather and post transcription of conversations, use these commands in Terminal:
create directory /etc/systemd/system/pbx-data-engine.service.d
Code Block # mkdir /etc/systemd/system/pbx-data-engine.service.d
add the following key to the file:
Code Block # vi /etc/systemd/system/pbx-data-engine.service.d/override.conf [Service] ExecStart= ExecStart=/usr/sbin/pbx_data_engine.py --conf_recording
reload systemd and restart the service to apply the changes:
Code Block # systemctl daemon-reload # systemctl restart pbx-data-engine
add the following data to /rw2/etc/pbx/x-hoppers.json file:
Code Block [ { "audio_conf_id": "2", "xbees_channel_id": "f6d17593-98b6-471d-941a-cd03153f", } ]
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