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Wizyconf is the first professional easy-to-use video conference. Min supported version: WMS 5 Created: June 2020 Updated: July 2023 Permalink: https://wildix.atlassian.net/wiki/x/_ALOAQ |
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Screen sharing issue on macOS using Google Chrome Due to detected issues in Google Chrome, it might be impossible to use screen sharing. To resolve the issue, take the following steps:
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It is possible to access a conference room via web (via a link), or in audio-only mode (by calling the provided phone number). If a conference is protected with a password, a participant is required to enter it before joining the room.
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Once user clicks Ok, remote control gets enabled and the user can manage the mouse cursor on the screen shared.
Request remote control
a) Via Participants panel:
To request remote control:
- Find the necessary participant
- Hover the mouse cursor over three dots in the upper right-hand side of the user's preview
- Click Request remote control:
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To accept the request and give control, click Ok. If you are not sharing your screen yet, you are suggested to start screen sharing now. Once you've enabled screen sharing, user can manage the mouse cursor of the screen you’ve shared.
b) Via More actions:
1. Click on the More actions (three dots) button and select Remote control:
2. A window with the list of participants pops up. Choose the user you want request remote control from and click Request remote control button in front of the necessary user:
To easily find the necessary participant, you can enter the participant name in the Search field:
Disable remote control
Remote control can be disabled either by the user who is sharing the screen, or by the user who has control. To disable remote control, hover the mouse cursor over three dots of the preview of user and click Disable remote control:
You can also disable remote control via More actions -> Remote control -> click Disable remote control next to the relevant user.
Share a YouTube video
To start sharing a YouTube video:
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