Scroll export button | ||||||||
---|---|---|---|---|---|---|---|---|
|
Info |
---|
Wizyconf is the first professional easy-to-use video conference. Min supported version: WMS 5 Created: June 2020 Updated: March 2023 Permalink: https://wildix.atlassian.net/wiki/x/_ALOAQ |
Warning |
---|
Screen sharing issue on macOS using Google Chrome Due to detected issues in Google Chrome, it might be impossible to use screen sharing. To resolve the issue, take the following steps:
|
...
Note |
---|
It is possible to decrease bandwidth consumption by selecting a lower video quality level in options, see the chapter Video quality. |
Number of participants in a conference
...
Note |
---|
You can also consider live streaming option--in this way you can create a conference only with those users who need to speak and stream their video, while others can watch and comment. |
...
- Access Wildix Collaboration
Click on the blue Video Conference icon (Screen icon) in the top menu:
Video Conference dialog opens, click + New conference in the lower right-hand side of the screen:
Fill out the following fields:
- 1 - Title: enter conference title
2 - Invite participants (optional): start typing a name into the search field to invite a user / a contact or enter the email address to invite any external user via email
- 3 - Description (optional): add a description of your event (if filled out, the description field will be present in the email invitation sent to participants)
4 - Conference scheduling (optional): tick off the Calendar icon, then select the date and the time of your conference, timezone and set up recurring video conferences (see the chapter Schedule a conference)
5 - Language (optional): change the language of an invitation email and separately select dial-in numbers (you can select 2 countries)
6 - Set conference password (optional, available starting from WMS v. 5.02.20201023.2): protect a conference with a password, 2 passwords are generated automatically: 1 - for a web conference (can be changed), 2 - for dial-in numbers and Wizyconf Station (cannot be changed). For a web conference access, a password length is from 6 to 10 symbols, including numbers, upper and lower case letters; for dial-in and Wizyconf Station access, password consists of 6 numbers
(After you have filled in the fields): Click Tick icon to save the room
The conference is added to the list and you can find it by its title:
...
It is possible to access a conference room via web (via a link), or in audio-only mode (by calling the provided phone number). If a conference is protected with a password, a participant is required to enter it before joining the room.
...
- Click three dots next to the Leave the meeting button at the bottom of the screen
- Click Settings
Click on Moderator tab; here are the options available only for the Moderator:
- Everyone starts with mic off (cam on): users join the conference with their webcams enabled and microphones disabled
- Everyone starts with cam off (mic on): users join the conference with their microphones enabled and webcams disabled
- Everyone follows me: users see on the screen what the moderator shows (tiles view/ sidebar view with selected user)
- Mute reaction sounds for everyone: users do not hear reaction sounds inside the conference
- Tick off the the options and click on OK to apply
Note |
---|
Tick off both Everyone starts with mic off and Everyone starts with cam off if you would like users to access the conference with both their webcams and microphones disabled. |
Microphone
...
and Speakers
...
settings
- 1 - Click to Mute/ Unmute your microphone or click the small Arrow up icon to access your microphone and speakers settings:
- 2 - Click to Start/ Stop camera or click the small Arrow up icon to access your webcam settings:
Access Microphone/ Speakers/ Camera settings- Click three dots (More actions) in the lower central side of the screen
Click Settings: on the settings screen, you can navigate between the necessary tabs (Audio, Video, Virtual backgrounds)
On the Audio tab you can choose your devices as well as play a test sound and enable noise suppression
...
You can locally flip your video or hide your video preview, for other conference participants your video remains regular. To achieve this, hover the mouse cursor over three dots in the upper right-hand side of your video preview (both Sidebar and Tiles views) and select Flip or Hide self-view (you can manage this option in Settings -> More):
...
-view (you can manage this option in Settings -> More):
Set a background picture
Additionally, you can set a virtual background picture:
...
Read more in the chapter Keyboard shortcuts.
Noise suppression
The feature reduces background noise and echo. Ideal for cases when several participants are in the same meeting room.
...
- Click three dots (More actions) in the lower central side of the screen
- Click Settings
Settings dialog opens, click on the tab More General
Select the language from the drop-down list and click OK to apply
Invite more participants / share the conference link
...
- Go to More actions -> Settings
- Proceed to the More tab General tab and set the max number of participants to be pinned:
Chat and private messages
...
Click on the Chat icon (Bubble icon) in the lower central side of the screen
You can use emoticons and attach files (also via Drag&Drop)
To send a private message:
...
The gif you sent is displayed in the conference chat:
Use Whiteboard
...
- Mute separate users or ask them to unmute
- Mute all users except for one
- Disable camera of separate users
- Disable camera of all users except for one
- Remove users from the conference
- End meeting for all
- Conference recording
- Live streaming
Moderator has the "M" icon displayed next to their name:
Mute users
Warning |
---|
This option is reserved for the conference moderator only. |
...
You can enable real-time sales coaching hints to be shown to agents during the conference. To activate hints, go to More actions -> Settings -> Hints -> tick off Enable real-time hints:
If you want hints to be accompanied with sound, tick off Enable sound for hints. In Talk ratio section, choose one of the below options:
...
- Click three dots (More actions) in the lower central side of the screen and click Settings
- On the Settings screen, navigate to the Sounds tab and choose on which occasions you want the sound to be played:
- Meeting reactions
- Incoming message
- Participant joined
- Participant left
- Talk while muted
- Click OK
The sound settings are saved and used for your future conferences.
...