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This Guide explains and describes what permissions and limitations for PBX users and administrators can be set to limit access to certain PBX services and features.

WMS Version: 5.0X / 6.0X

Updated: March 2023

Permalink: https://wildix.atlassian.net/wiki/x/8xrOAQ

Table of Contents

Introduction

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Via ACL for PBX users it is possible to forbid certain groups of users external calls to certain call classes, limit access to certain PBX services and UC features. The full list of ACL permissions: APPENDIX 2.

Via ACL for PBX administrators it is possible to limit access to certain WMS menus and forbid certain operations related to PBX management to groups of PBX admins. The full list of ACL admin permissions: APPENDIX 3.

Note

Note: Normally, if you don't forbid any certain access via ACL, it means the access is allowed. For example, if you don't have any ACL restriction "Cannot" - "Intrusion", it means intrusion is allowed.

Exception: There are 3 ACLs that are not permitted by default: "Can " - "Modify presence", "Can" - "Delete calls" and "Can" - "See voicemail". At first, you have to set ACL permissions for using these services.

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  • Admin (no limitations, assigned to “admin” user)
  • Default (see Default ACL settings; assigned to new users by default)

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Note

Note: “Cannot” rule has priority over “Can”.

Example: group B inherits from A “Can” – “Intercom”, but inside group B we add “Cannot” – “Intercom”, as a result, use of Intercom is prohibited for this group of users.

View ACL permissions

Starting from WMS Beta 6.03.20230424.1, it is possible to view permissions of all ACL groups in a table view, all in one place. Click on the Permissions viewer button at the bottom:

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  • The “Cannot” rule is displayed as a red minus sign, “Can” - as a green plus sign.
  • A yellow plus/ minus sign means that there is a group with permissions different from the default ones. Hover the mouse over the yellow sign to see the details.
  • Admin permissions are not included in the table.

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ACL for outgoing calls – Supported countries for call classes

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Available classes for processing of calls to/ from other countries (see Call classes explanation):

  • North America
  • Africa
  • Europe1
  • Europe2
  • South America
  • Oceania
  • Russia
  • Asia1
  • Asia2
  • International (WMS 5.0X, contains all mentioned call classes)

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Recommendations to avoid calls to illegal destinations:

(as in Default ACL settings)

  • First add the rule “cannot call All”
  • Then add a number of “can call” rules

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In case you do not set up call classes via Dialplan procedures, PBX evaluates the call prefix and assigns the call class to it, based on the logic described in the chapter Call classes explanation.

Call classes explanation

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