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Wizyconf is the first professional easy-to-use video conference. Min supported version: WMS 5 Created: June 2020 Updated: March 2023 Permalink: https://wildix.atlassian.net/wiki/x/_ALOAQ |
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Screen sharing issue on macOS using Google Chrome Due to detected issues in Google Chrome, it might be impossible to use screen sharing. To resolve the issue, take the following steps:
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It is possible to access a conference room via web (via a link), or in audio-only mode (by calling the provided phone number). If a conference is protected with a password, a participant is required to enter it before joining the room.
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- Open Video Conference dialog in Collaboration
- Find the conference in the list and hover the mouse cursor over it
- Click on the X icon (Delete) on the right-hand side of the conference title
Click YES to permanently delete the conference and all its contents (the conference will no longer be available)
Miscellaneous
Timer
Next to the conference title, you can see the timer which shows how long the conference has been going on:
Participants stats
You can view participants statistics, to understand how much time each user spoke during the conference:
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Talk ratio is also displayed on Speaker Stats window under Speaker Time, which includes total talk time | the longest monologue | talk ratio compared to other participants:
Enable Hints
You can enable real-time sales coaching hints to be shown to agents during the conference. To activate hints, go to More actions -> Settings -> Hints -> tick off Enable real-time hints:
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