Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • The top menu moved to the left-hand sidebar (Users - Trunks - Devices - Dialplan - Settings menus)

  • The left-hand sidebar is collapsable/ expandable

  • Information about the user is displayed at the top right-hand side of the screeen screen (user picture, role, name)

  • WMS version information is available at the bottom right-hand side of the screen

Other UX/ UI improvements in the WMS interface include:

  • Visualization and rendering of certain pages and dialogs: Backups page, WMS network page (Virtual/ Hardware PBXs), Hotel integration page, Debug page, Generate call dialog

  • Updated design and modal windows on the Groups page (WMS -> Users)

  • Improved IP ban behavior and users registration check

  • Added a new engine (neural TTS) to Sound the Sounds dialog

...

UX/ UI improvements of the Dialplan page

...

Now you can restrict the ability to change the license type of users, using the new ACL “Can/Cannot” - "Change license type". Remember to combine this restriction with another ACL that was already there - “Can/Cannot” - "Add and remove users". Using both of them gives you the level of control you should have.

...

New APIs

We keep working on our promise to add APIs to cover all the WMS functionalities. With this release, we deliver the following updates:

  • new API backups

  • Extended AclGroups API to update admin permissions

  • Extended API which returns the config for mobile apps

  • New API that enables setting presence and status messages for multiple users

Documentation: https://www.wildix.com/wp-content/wms-api/

Other WMS updates

Audio quality

Historically, g729 was set as the number one priority for codecs, for the simple reason – it saved bandwidth. Nowadays, bandwidth is no longer a concern for most customers. This is why we’re setting the new priority for SIP trunk configuration: g711 which provides superior audio quality goes first, g729 is moved to the end of the list.

The new trunk priority is effective for newly created trunks, or after re-saving trunk settings.

...

SMS from Collaboration

With this release, we improved the behavior of the “Standard SMS header”, which is set in the WMS - Fax/ SMS Server page.

Now if set, it is appended to the SMS body. If not set, the sender’s full name is used for this purpose.

...

We also increased the maximum length for SMS sent from Collaboration to 670 characters.

Integrations - create meetings in the Outlook calendar

It becomes very fast and easy for Outlook users to schedule Wildix meetings, directly in their Outlook calendars. With this version, we add a big visible button to the Outlook calendar, enabling users to create meetings with Wizyconf links in them. The meeting created in Outlook can be found if you open the list of your upcoming conferences in Collaboration.

See how it works:

...

Note: Support starts from WIService 3.12. Check documentation for more details and limitations: https://wildix.atlassian.net/wiki/x/IBjOAQ

Integrations - Veesion integration with x-hoppers

Earlier this month Wildix announced their exclusive, five-year partnership with Veesion – the company develops AI systems focused on detecting theft at the shop floor level with its innovative use of technology.

Veesion AI camera monitoring software helps detect theft without human input. It analyses images coming through each camera, processes them, and assigns probabilities to each action the subject makes. Once the probability of theft exceeds a certain threshold, it can trigger an alert. The system can reduce theft by up to 60%, especially when used with on-floor headset systems.

<script src="https://fast.wistia.com/embed/medias/fwjlhlantt.jsonp%22 async></script><script src="https://fast.wistia.com/assets/external/E-v1.js" async></script><span class="wistia_embed wistia_async_fwjlhlantt popover=true popoverAnimateThumbnail=true" style="display:inline-block;height:158px;position:relative;width:280px"> </span>

Easy html macro
theme{"label":"solarized_dark","value":"solarized_dark"}
contentByMode{"html":"<script src=\"https://fast.wistia.com/embed/medias/fwjlhlantt.jsonp\" async></script><script src=\"https://fast.wistia.com/assets/external/E-v1.

...

js\" async></script><span class=\"wistia_embed wistia_async_fwjlhlantt popover=true popoverAnimateThumbnail=true\" style=\"display:inline-block;height:158px;position:relative;width:280px\">&nbsp;</span>","javascript":"","css":""}

How to set up the integration between Veesion and x-hoppers: https://wildix.atlassian.net/wiki/x/AQA_Bg

Learn more about the Veesion integration with x-hoppers and watch the video: https://www.wildix.com/integrations/veesion/

Coming next for x-hoppers:

COMING SOON - post footage from veesion to conversation
And actually all the interactions that happened during the day over the x-hoppers system will be recorded, posted to the x-bees, so that they can be consulted and analyzed at any time.