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This User Guide explains how to access and use Collaboration 7 Mobile app and describes the basic operations: how to manage calls, create conversations etc. Other Collaboration 7 documentation: https://wildix.atlassian.net/wiki/x/DwAFRg Created: June July 2025 Permalink: https://wildix.atlassian.net/wiki/x/CABTRQ |
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Mobile apps requirements
- Android 9 or higher
- iOS 13iOS 15.3 1 or higher
Notes:
- Access to the web version and mobile apps of Collaboration 7 is available starting from the UC-Essential license
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- Press the button Add participants to the call
- Enter the participants on the Add Members screen and press Add
- A separate conversation with all the participants is created and a conference call is started automatically (active call is transferred to the conference call)
How to perform attended transfer
To perform an attended transfer on mobile, you need to:
- Put the active call on Hold
- Return to the Inbox tab
- Dial the user you wish to transfer the call to
- During the call with this user press the Transfer button
- Press the option Transfer call to <user>
History
You can filter history by All, Incoming/ Outgoing calls, Incoming/ Outgoing fax, Missed calls, Voicemails.
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Share items to Collaboration 7
It is possible to share items (e.g. images, files) to Collaboration 7:
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Note: The maximum number of files that can be shared to Collaboration 7 at a time is 10. |
Appendix 1: Monitoring of colleagues and features with Function keys
There is Favorites tab with Function keys (configured via Collaboration 7 web version), that allow to monitor colleagues and other features. See the list of function keys below:
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