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This guide will lead you through the process of Salesforce Lightning integration usage, starting from a Softphone installation and activation, and ending with practical examples for call receiving. 

Requirements: 

• WMS version: 45.01 or higher
• Wildix UC-Business or UC-Premium license 
• Salesforce license with access to the Lightning Platform
• Activated Salesforce Payment Plan to set up Call Center, check the prices here

Created: June 2019

Updated: July 2022January 2023

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